Multi-Species Animal Support Manager

ADP, Inc.; Omaha (NE); On-site; USD 75,000 - 95,000; Full time

Job summary

Nebraska Humane Society (NHS) seeks an Animal Support Manager to lead the animal support program across dogs, cats, and other species. You will supervise staff, manage scheduling, and coordinate behavior support, enrichment, and related services under the Director of Animal Welfare.

The role emphasizes people management, program administration, and collaboration with shelter teams to align with lifesaving goals. A bachelor’s degree and 5+ years in animal welfare are preferred.

Qualifications

• Bachelor’s degree in animal behavior, animal science, organizational leadership, or a related field preferred.
• Minimum five years of progressively responsible experience in animal behavior, animal training, sheltering, animal welfare, veterinary behavior support, or related field.
• Minimum three years of supervisory or management experience, including scheduling, coaching, performance management, workflow oversight, and team accountability.
• Experience coordinating or overseeing animal support, enrichment, training, or related shelter programs and monitoring consistent implementation of individualized plans.
• Experience coordinating case review and collaborating with qualified animal behavior and veterinary staff on pathway, placement, quality-of-life, and safety-related decisions.
• Demonstrated knowledge of animal learning, species-specific body language, fear, stress, arousal, aggression, enrichment, humane handling, risk assessment, and behavior support principles.

Responsibilities

• Recruit, hire, onboard, supervise, coach, and evaluate staff.
• Manage schedules, staffing coverage, workload distribution, timekeeping review, and leave coordination.
• Establish clear roles, decision-making authority, performance expectations, and accountability for assigned work.
• Conduct regular staff check-ins and performance reviews; provide feedback and support professional development.
• Address attendance, conduct, performance, and interpersonal concerns with leadership and HR as appropriate.
• Promote respectful communication, collaboration, and employee wellbeing.
• Oversee behavior support, enrichment, playgroups, the Molly Program, and related services across species.

Skills

Team leadership

Staff development

Performance management

Budget oversight

Program evaluation

Education

Bachelor’s degree in animal behavior, animal science, organizational leadership, or related field

Job description

Nebraska Humane Society (NHS) seeks an Animal Support Manager to lead the animal support program across dogs, cats, and other species. You will supervise staff, manage scheduling, and coordinate behavior support, enrichment, and related services under the Director of Animal Welfare.

The role emphasizes people management, program administration, and collaboration with shelter teams to align with lifesaving goals. A bachelor’s degree and 5+ years in animal welfare are preferred.