Multi-Site Service Manager (Stone Gate/Village on the Lake)

Property Management Jobs; Fayetteville (NC); On-site; USD 78,000 - 79,000; Full time

Job summary

Van Metre is seeking a Multi-Site Service Manager to oversee two residential communities in Spring Lake, NC: Village on the Lake and Stone Gate Apartments. You will coordinate labor, vendors, budgets, and work orders across both sites, shaping the weekly workflow around dual-site maintenance.

You’ll manage a maintenance team, triage requests, and keep the make-ready pipeline moving. You’ll budget and track spend, supervise contractors, and partner with the Property Manager to maintain Van

Qualifications

• EPA Universal / CFC certification (required).
• CPO certification (required).
• 3+ years of maintenance supervisor experience.
• 3+ years of direct supervisory experience managing a team.
• Strong knowledge of electrical, plumbing and appliance systems.
• Familiar with OSHA and building safety standards.
• Valid driver’s license.
• Own basic tools.

Responsibilities

• Lead and develop a two-site maintenance team across two properties.
• Triage service requests and keep the make-ready pipeline moving.
• Schedule vendors, walk punch lists and ensure rent-ready turnover.
• Coordinate on-site with contractors and the Property Manager.
• Oversee the facility budget and flag variances early.
• Manage the 24-hour emergency maintenance schedule.
• Implement and maintain a preventative maintenance program.
• Weekend availability is required.

Skills

Leadership

Budget management

Communication

Safety standards

Education

EPA Universal / CFC certification

CPO certification

Tools

Basic hand tools

Job description

Van Metre is filling a Multi-Site Service Manager role that covers two residential communities in Spring Lake, NC: Village on the Lake and Stone Gate Apartments. Both properties fall under a single maintenance operation, which means the person in this seat is coordinating labor, vendors, budgets, and work orders across two addresses simultaneously. That dual-site scope is the defining feature of the job and shapes what a typical week looks like.

Day to day, you're managing a maintenance team, triaging service requests, and keeping the make-ready pipeline moving. When a unit turns, you're the one scheduling vendors, walking punch lists, and making sure the unit is rent-ready on time. You're also the point of contact when contractors come on site, and you work closely with the Property Manager to make sure the physical condition of both properties stays within Van Metre's standards. On the financial side, you're responsible for the facility budget, which means tracking spend and flagging variances before they become problems.

The technical requirements here are real. EPA Universal certification and a CPO are required before you start. You need hands-on working knowledge of HVAC systems, including the ability to maintain, repair, and replace units. Electrical, plumbing, appliance repair, carpentry, and painting are all part of the job. You'll also manage the 24-hour emergency maintenance schedule and carry a preventative maintenance program alongside the reactive work. Weekend availability comes with the territory.

What Van Metre Is Looking For

• 3 or more years of maintenance supervisor experience
• 3 or more years of direct supervisory experience managing a team
• EPA Universal / CFC certification (required)
• CPO certification (required)
• Strong applied knowledge of electrical, plumbing, and appliance systems
• Current familiarity with OSHA and building safety standards
• Valid driver's license
• Your own basic tools

Compensation sits at $78,000 to $79,040 annually, with an additional $5,000 bonus paid out quarterly. Van Metre also offers renewal commissions, a $900 annual wellness reimbursement, tuition reimbursement, company-paid certifications, and a matched 401(k). The PTO package is generous and includes 11 paid holidays, vacation, sick days, personal days, volunteer days, a winter break, a day off for your annual physical, and a day off for your birthday.

One thing worth noting for candidates coming from single-site roles: multi-site maintenance management puts a premium on prioritization and communication. When two properties have competing needs on the same morning, the ability to deploy your team efficiently and communicate clearly with two property managers becomes the skill that separates solid candidates from exceptional ones. If you've managed that kind of competing-priority environment before, that experience will matter here more than almost anything else on your resume.