Multi-Site Service Manager

marquette; Lake Bluff (IL); On-site; USD 82,000 - 95,000; Full time

Benefits offered by this job

401K + Matching

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Life Insurance

Paid Time Off

Holidays/Community Service Day/Culture

10% Bonus

Job summary

Marquette Management is seeking a Multi-Site Service Manager to lead maintenance operations across multiple communities in Illinois, focusing on asset preservation, safety, and resident service. You will oversee preventative maintenance, capital projects, renovations, budgeting, and vendor management to drive service excellence and protect property value.

As a strategic leader, you will mentor maintenance teams, promote accountability, and partner with Property Managers, Regional Managers,

Qualifications

• Experience managing maintenance across multiple communities.
• Strong leadership and team development skills.
• Budgeting and vendor management experience.

Responsibilities

• Lead maintenance operations across multiple communities to preserve asset value and safety.
• Oversee preventative maintenance, capital projects, renovations and compliance.
• Manage budgets, vendor contracts, and service delivery to residents.
• Partner with Property Managers, Regional Managers, vendors, and ownership to meet company objectives.
• Develop and mentor maintenance teams to ensure accountability and consistency across the portfolio.
• Ensure safety compliance and quality standards across all sites.

Job description

Multi-Site Service Manager

Lake Bluff, IL

At Marquette Management, we believe exceptional communities start with exceptional people. For more than 40 years, we have been committed to delivering outstanding resident experiences while fostering a workplace where employees can grow, thrive, and make a meaningful impact.

Role Summary

The Multi-Site Service Manager is responsible for leading maintenance operations across multiple communities, ensuring the long-term preservation, safety, performance, and financial success of each asset. This role oversees preventative maintenance, capital projects, renovations, budgeting, vendor management, compliance, and operational standards while driving resident satisfaction and protecting property value.

As a strategic leader, the Multi-Site Service Manager develops and mentors maintenance teams, promotes accountability and consistency across the portfolio, and partners with Property Managers, Regional Managers, vendors, and ownership to achieve company objectives. Success is measured through asset condition, budget performance, service delivery, team development, safety compliance, project execution, and overall portfolio maintenance performance.

Key Areas of Accountability:

• Asset Preservation & Property Value
• Financial & Budget Management
• Operational Excellence & Resident Service
• Team Leadership & Development
• Vendor & Contract Oversight
• Safety, Compliance & Risk Management
• Capital Projects & Unit Renovations
• Cross-Functional Leadership & Strategic Partnership

When you join Marquette, you become part of a culture that values growth, celebrates achievements, and encourages you to make a lasting impact on residents, teammates, and communities. If you're passionate about service, driven to grow, and looking for more than just a job, we'd love to have you on our team.

Outstanding benefits package:

• 401K + Matching
• Medical, Dental and Vision insurance, STD, Life Insurance
• Paid Time Off
• 13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day
• Starting wage $82,000-$95,000/based on experience
• 10% Bonus based on base salary, subject to performance, paid quarterly
• Exceptional training programs and numerous opportunities for advancement

We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.

We want employees that will work WITH US, NOT FOR US.