Multi Site Service Manager

Morgan Properties; Kent (OH); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Up to 100% Rent Discount

Medical, Dental & Vision Insurance

401(k) with Company Match

Generous Paid Time Off

10 paid holidays

Job summary

Morgan Properties seeks a Multi-Site Service Manager to oversee maintenance operations at Dartmouth Place (102 units) and Milburn (52 units) in Kent, OH. The role combines leadership with hands-on technical work across two communities to maintain high standards.

You will lead daily maintenance, supervise the team, manage work orders and unit turns, troubleshoot HVAC, plumbing, electrical, and appliances, and collaborate with property management.

Qualifications

• Experience leading daily maintenance operations across multiple properties.
• Experience coordinating unit turns/make-readies.
• Strong troubleshooting across HVAC, plumbing, electrical, and appliances.

Responsibilities

• Lead and support daily maintenance operations across two communities.
• Work alongside the maintenance team providing direction, organization, and accountability.
• Prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations.
• Troubleshoot and repair HVAC systems, hot water tanks, plumbing, electrical, appliances, and general building maintenance.
• Manage unit turns and make ready schedules to ensure apartments are completed efficiently and meet company standards.
• Coordinate with property management teams to address resident maintenance concerns and provide timely service.
• Coordinate vendors and contractors to ensure work is completed safely, accurately, and on schedule.
• Conduct routine inspections of vacant apartments, buildings, equipment, and grounds.
• Maintain organized maintenance inventory, tools, supplies, and equipment.
• Ensure maintenance activities meet company safety standards and regulations.
• Utilize maintenance management systems to track work orders; Yardi and Mobile Maintenance preferred but not required.
• Participate in on-call rotation and respond to emergencies.

Skills

Leadership

Hands-on maintenance

Troubleshooting

HVAC

Plumbing

Electrical

Organizational skills

Communication

Driver's license

Tools

Yardi

Mobile Maintenance

Job description

Lead Teams. Drive Excellence. Make an Impact.

Now Hiring: Multi-Site Service Manager – Kent, OH

Are you an experienced maintenance professional ready to lead while staying hands‑on with day‑to‑day operations? Morgan Properties is seeking a Multi‑Site Service Manager to oversee maintenance operations at Dartmouth Place (102 units) and Milburn (52 units) in Kent, OH.

We’re looking for an organized, team‑oriented leader who is skilled in apartment turns, comfortable troubleshooting a variety of building systems. This is an excellent opportunity for a maintenance professional who can balance leadership responsibilities with hands‑on technical work while keeping both communities operating at a high level.

What You’ll Be Doing

• Lead and support daily maintenance operations across two communities.
• Serve as a hands‑on leader, working alongside the maintenance team while providing direction, organization, and accountability.
• Coordinate and prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations.
• Troubleshoot and perform repairs involving HVAC systems, individual hot water tanks, plumbing, electrical, appliances, and general building maintenance.
• Manage unit turns and make ready schedules to ensure apartments are completed efficiently and meet company standards.
• Partner with property management teams to address resident maintenance concerns and provide timely, professional service.
• Coordinate vendors and contractors when needed and ensure work is completed safely, accurately, and on schedule.
• Conduct routine inspections of vacant apartments, buildings, equipment, and community grounds.
• Maintain organized maintenance inventory, tools, supplies, and equipment.
• Ensure maintenance activities meet company safety standards, policies, and applicable regulations.
• Utilize maintenance management systems to track work orders and daily activity; experience with Yardi and Mobile Maintenance is preferred but not required.
• Participate in the on‑call rotation and respond to emergency or weather‑related maintenance needs as required.

Compensation & Benefits

• Hourly Pay: $26.00–$28.00
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On‑Call Appreciation: $15/day when responding to emergency coverage
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including 10 paid holidays and sick leave

Schedule

• Monday–Friday, 8:00 AM–4:30 PM
• Paid rotating on‑call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

What We’re Looking For

• Previous apartment, multifamily, or residential maintenance experience with the ability to lead day‑to‑day service operations.
• Strong experience completing and coordinating unit turns/make‑readies.
• An organized, hands‑on leadership style with the ability to prioritize work across multiple communities.
• Strong troubleshooting and repair skills across HVAC, plumbing, electrical, appliances, and general building maintenance.
• Ability to work collaboratively as a team player while providing leadership, direction, and accountability.
• Strong organizational, communication, and problem‑solving skills.
• Experience with Yardi and Mobile Maintenance preferred but not required.
• Active, valid driver’s license and reliable personal transportation.
• Ability to participate in the required on‑call rotation.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage‑backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage‑backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision‑making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.