Multi-Site Residential Operations Lead

Chimes Metro, Inc.; New Castle (PA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts (Health,Dep

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through Tickets at Work

And More!

Job summary

Chimes in Newark, DE is seeking a Division Manager to oversee day-to-day operations of assigned homes, ensuring compliance with agency and regulatory standards. You will conduct site visits and audits.

The role requires leading house managers, developing IPs, maintaining CPS records, budgeting, safety, hiring, and on-call duties, with opportunities for growth in a purpose-driven organization.

Qualifications

• 2+ years managing multiple residential sites.
• 2+ years supervisory experience.
• 2+ years working with individuals with intellectual disabilities.

Responsibilities

• Oversee day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards through regular site visits and audits.
• Coordinate and develop IPs, serving as the main point of contact for individuals served and their care teams.
• Maintain accurate records in the Client Profile System (CPS) and ensure timely documentation.
• Review timesheets, monitor budgets, and manage Individual Maintenance Allowances.
• Ensure health and safety compliance, including timely incident reporting and emergency response.
• Supervise House Managers and indirectly oversee direct support staff, including scheduling, training, and performance evaluations.
• Participate in hiring, admissions/transfers, and staff meetings.
• Ensure fundamental rights compliance (HRASC) and support corrective action plans as needed.
• Assume on-call responsibilities and other duties as assigned.

Skills

Leadership

Operations management

Education

Bachelor's degree in education, human services, psychology, social sciences, or related field

Job description

Chimes in Newark, DE is seeking a Division Manager to oversee day-to-day operations of assigned homes, ensuring compliance with agency and regulatory standards. You will conduct site visits and audits.

The role requires leading house managers, developing IPs, maintaining CPS records, budgeting, safety, hiring, and on-call duties, with opportunities for growth in a purpose-driven organization.