Multi-Site Rehab Operations Leader

Holland America-Princess (Holland America Dawson City Inn); Sitka (AK); On-site; USD 69,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid parental leave

Long and short-term disability

Job summary

SEARHC is seeking an Operational Manager of Rehabilitation to oversee day-to-day clinic operations across locations. The role requires coordinating with the regional Director of Rehabilitation Services and interfacing with ancillary departments to ensure seamless care delivery.

The candidate will lead a local management team, promote quality improvement, manage budgets, and drive telehealth initiatives within SEARHC’s strategic plan and goals.

Responsibilities

• Directs administrative, professional, and other management staff in planning, development, and implementation of day-to-day clinic operations in rehabilitation services.
• Assists in developing administrative policies and procedures to help staff perform duties effectively.
• Fosters a local management team that meets regularly and ensures communication with staff at all levels.
• Acts as liaison with patients, SEARHC departments, private providers, and other organizations; addresses concerns and incorporates feedback.
• Implements objectives aligned with the SEARHC Strategic Health Plan and KPIs; participates in quality and safety initiatives.
• Monitors patient satisfaction and plans improvements; responds to complaints quickly.
• Optimizes personnel and financial resources; prepares annual budgets with partners and executives.
• Promotes staff engagement and development; coordinates training opportunities across the consortium; maintains a positive work environment.
• Leads collaboration across departments to transform rehabilitation services, including EHR improvements and telehealth utilization.

Job description

SEARHC is seeking an Operational Manager of Rehabilitation to oversee day-to-day clinic operations across locations. The role requires coordinating with the regional Director of Rehabilitation Services and interfacing with ancillary departments to ensure seamless care delivery.

The candidate will lead a local management team, promote quality improvement, manage budgets, and drive telehealth initiatives within SEARHC’s strategic plan and goals.