Multi-Site Operations Leader (Growth & People)

Manna Air Delivery; Tulsa (OK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Equal opportunity employer

Job summary

Manna is hiring an Operations Manager for the Tulsa metro to run the ground operation as it scales across multiple bases. You’ll own uptime, order fulfilment, safety and cost, leading Area Supervisors and an Operations Coordinator, while building a strong ground crew and ensuring adherence to the Operations Manual and FAA Part 135 standards.

You’ll recruit, train and retain a large part-time workforce, establish rostering across bases, and drive continuous process improvements with a data-led

Qualifications

• 5+ years running multi-site operations
• Experience managing a large hourly or part-time workforce across multiple locations
• Track record of promoting frontline staff to supervisory roles
• Experience opening new sites and bringing them into live operation
• Accountable when a site doesn’t open on time and investigatory mindset
• Data-led leadership in fast-paced, high-growth environments
• Valid US driver’s license with clean driving record
• Based in Tulsa or willing to relocate quickly; ability to travel to other US markets
• Able to work indoors and outdoors, stand/walk/bend on site, operate company vehicles
• Able to pass pre-employment background screening

Responsibilities

• Own daily performance across Tulsa bases: uptime, order fulfilment, safety and turnaround
• Ensure operation meets our Operations Manual and Part 135 partner standards
• Manage Area Supervisors and Operations Coordinator including recruitment and development
• Recruit, onboard, train and retain a large part-time ground crew across the metro
• Oversee shift-lead program; identify, train and maintain high standards
• Oversee rostering and scheduling across bases seven days a week
• Foster a culture where crews are engaged and stay
• Support new bases launch from handover to first flight
• Maintain relationship with Part 135 partner; monitor aircraft availability
• Control metro operating costs and hold supervisors accountable
• Monitor operational and safety metrics and drive fixes
• Structure team for scalable base expansion

Skills

Multi-site operations

People management

Staff development

New site openings

Accountability under delays

Data-driven leadership

Valid US driver’s license

Tulsa-based relocation

Site safety and operations

Background screening clearence

Education

Degree in a relevant field

Job description

Manna is hiring an Operations Manager for the Tulsa metro to run the ground operation as it scales across multiple bases. You’ll own uptime, order fulfilment, safety and cost, leading Area Supervisors and an Operations Coordinator, while building a strong ground crew and ensuring adherence to the Operations Manual and FAA Part 135 standards.

You’ll recruit, train and retain a large part-time workforce, establish rostering across bases, and drive continuous process improvements with a data-led