Multi-Site Leasing Consultant (Sento and Horizon)

Mark-Taylor; Glendale (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Housing discounts

Benefits package

Paid time off

401(k) match

Employee events

Career growth

Job summary

Mark-Taylor in Phoenix is seeking a Leasing Consultant to join our team at Sentio and Horizon communities. You will greet prospects and residents, conduct tours, and guide applicants through the rental process, delivering an exceptional experience.

This role requires at least one year in sales or customer service, plus strong communication. Mandarin is a plus. Proficiency with MS Office is expected; degrees are preferred.

Qualifications

• Minimum of one year of sales or customer service experience.
• Multilingual in Mandarin preferred.
• Strong verbal and written communication skills.
• Associates or bachelor's degree preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet prospective and current residents and provide an exceptional experience.
• Conduct detailed tours with prospective residents.
• Close sales by guiding applicants through the application process.
• Communicate with residents via email, phone, and in person.
• Maintain resident files, collect payments, manage availability and pricing.
• Uphold Mark-Taylor's brand standards and community experience.

Skills

Sales / Customer service

Mandarin (preferred)

Communication

Time management

Self-starter

Education

Associates or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Leasing Consultant at Sentio and Horizon in Phoenix AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $20.00/hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year of sales or customer service experience.
• Multilingual in Mandarin preferred
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.