Multi-Site Leasing Consultant (Azul at Spectrum & Borrego at Spectrum)

Mark Taylor; Gilbert (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Housing discounts

Benefits for full‑time employees

Healthcare benefits

Job summary

Mark‑Taylor is hiring a Multi‑Site Leasing Consultant for Azul at Spectrum & Borrego at Spectrum in Gilbert, AZ. You will represent Mark‑Taylor by delivering exceptional customer service to current and prospective residents, conducting informative tours, and guiding applicants through the full application process to close leases.

You will maintain resident files, handle payments, and help optimize apartment availability and pricing while contributing to a high‑quality, welcoming community

Qualifications

• Minimum of 1 year of sales or customer service experience.
• Strong sales and interpersonal skills to engage residents and support leasing goals.
• Excellent verbal and written communication for residents and prospects.
• Ability to address resident concerns and de‑escalate issues.
• Self‑starter with initiative and ability to work independently.
• Proficient with Microsoft Office and property management software.

Responsibilities

• Serve as the face of Mark‑Taylor, greeting prospects and current residents with exceptional service.
• Conduct detailed tours with prospective residents.
• Close the sale by guiding applicants through the full process and follow up on status.
• Create positive experiences through email, phone, and in‑person communication.
• Maintain resident files, accept payments, and manage apartment availability and pricing.
• Contribute to a world‑class community experience reflecting Mark‑Taylor’s standards.

Skills

Sales & customer service

Relationship building

Communication skills

Time management

Organizational skills

Team player

Education

Associates or bachelor’s degree preferred

Tools

Property management software

Microsoft Office

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi‑Site Leasing Consultant at Azul at Spectrum & Borrego at Spectrum in Gilbert, AZ. In this role, you will work at one of our beautiful communities and represent Mark‑Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark‑Taylor

• Employee rent discounts.*
• Access to all Mark‑Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of 1 year of sales or customer service experience required.
• Strong sales and interpersonal skills, with the ability to build relationships, engage prospective residents, and support leasing goals.
• Excellent verbal and written communication skills, with the ability to communicate professionally with residents, prospects, and team members.
• Strong customer service skills, with the ability to address resident concerns, resolve complaints, and de‑escalate challenging situations.
• Self‑starter with a goal‑oriented mindset and the ability to take initiative, follow through on responsibilities, and work independently.
• Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.
• Ability to work well with others and contribute to a collaborative, team‑oriented environment.
• Basic computer skills and the ability to learn and use property management software.
• Detail‑oriented with strong problem‑solving skills and a commitment to providing a positive resident and prospect experience.
• A basic understanding of written and verbal English.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.

In This Role You Will

• Serve as the “face” of Mark‑Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e‑mail, telephone, in‑person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world‑class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark‑Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark‑Taylor is an equal opportunity employer and a drug‑free workplace. All our employees undergo pre‑employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full‑time employees.