Multi-Site Leasing Consultant (Azul at Spectrum & Borrego at Spectrum)

Mark Taylor Residential Inc; Gilbert (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) with company match

Paid time off and holidays

Medical, dental, and vision benefits

Job summary

Mark Taylor Residential Inc. in Gilbert, AZ is hiring a Multi-Site Leasing Consultant for Azul at Spectrum & Borrego at Spectrum.

You will greet prospective and current residents, conduct tours, and guide applicants through the full leasing process to close deals. Ideal candidates have 1+ year of sales or customer service experience, strong communication and problem‑solving skills, and are comfortable using property management software.

Qualifications

• 1 year of sales or customer service experience required.
• Strong sales and interpersonal skills with ability to build relationships and meet leasing goals.
• Excellent verbal and written communication with residents, prospects and team members.
• Strong customer service, able to address resident concerns and de-escalate situations.
• Self-starter with initiative and ability to work independently.
• Strong time management and organizational skills in a fast-paced environment.
• Ability to work well with others and contribute to a collaborative team.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Serve as the face of Mark‑Taylor greeting prospective and current residents and providing an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding through the complete application process and following up on status.
• Communicate via email, phone, and in person to create positive resident experiences.
• Maintain resident files, collect rent, and manage apartment availability and pricing.
• Uphold Mark‑Taylor’s high brand standards for curb appeal and resident experience.

Skills

Sales skills

Customer service

Interpersonal skills

Communication skills

Time management

Teamwork

Problem-solving

Self-motivation

Basic computer skills

English proficiency

Education

Associates or Bachelor's degree preferred

Tools

Property management software

Microsoft Office Suite

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi‑Site Leasing Consultant at Azul at Spectrum & Borrego at Spectrum in Gilbert, AZ. In this role, you will work at one of our beautiful communities and represent Mark‑Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark‑Taylor

• Employee rent discounts.*
• Access to all Mark‑Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of 1 year of sales or customer service experience required.
• Strong sales and interpersonal skills, with the ability to build relationships, engage prospective residents, and support leasing goals.
• Excellent verbal and written communication skills, with the ability to communicate professionally with residents, prospects, and team members.
• Strong customer service skills, with the ability to address resident concerns, resolve complaints, and de‑escalate challenging situations.
• Self‑starter with a goal‑oriented mindset and the ability to take initiative, follow through on responsibilities, and work independently.
• Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.
• Ability to work well with others and contribute to a collaborative, team‑oriented environment.
• Basic computer skills and the ability to learn and use property management software.
• Detail‑oriented with strong problem‑solving skills and a commitment to providing a positive resident and prospect experience.
• A basic understanding of written and verbal English.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.

In This Role You Will

• Serve as the “face” of Mark‑Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e‑mail, telephone, in‑person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world‑class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark‑Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark‑Taylor is an equal opportunity employer and a drug‑free workplace. All our employees undergo pre‑employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full‑time employees.