Multi-Site Leasing Consultant - Groton, CT

Trinity Property Consultants; Connecticut; On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical, Dental & Vision

401K match

Life & Disability Insurance

Paid time off

Referral bonuses

Volunteer time off

Tuition reimbursement

Employee discounts

Professional development

Job summary

Trinity Property Consultants in Connecticut seeks a Multi-Site Leasing Consultant to represent two or more properties, welcome prospective residents, and drive leasing goals. You will manage applications, coordinate move-ins, and provide exceptional resident service.

The role requires 1 year of customer service or sales experience, familiarity with property management software, and a commitment to superior resident experiences in a fast-paced environment.

Qualifications

• 1 year or more in customer service or sales; multifamily leasing preferred.
• Proficient with MS Office; experience with Yardi/Entrata a plus.
• Knowledge of Fair Housing laws is a plus.
• Ability to manage multiple site tasks and maintain accurate records.

Responsibilities

• Show, lease, and welcome prospective residents to the properties.
• Process rental applications accurately and efficiently; coordinate move-ins.
• Support marketing strategies to maintain strong occupancy; conduct market surveys.

Skills

Customer service

Sales

Organization

Communication

Problem solving

Education

High school diploma or equivalent

Knowledge of Fair Housing laws

Tools

MS Office

Yardi

Entrata

EliseAI

Celeri

Social media

Job description

Position: Multi‑Site Leasing Consultant at Trinity Property Consultants

Job Overview

Guided by our values of innovation, teamwork, excellence, and empowerment, we have been a leader in the multifamily industry for over 25 years. We manage properties for a nationally ranked NMHC Apartment Owner and are creating vibrant communities and meaningful careers.

Opportunity

As a Multi‑Site Leasing Consultant you will be the face of multiple properties (two or more), providing exceptional customer service, driving leasing goals, and creating a seamless experience for prospective and current residents. You’ll grow your career in multifamily property management while helping shape welcoming, thriving communities.

Compensation

$22 to $23 hourly, depending on experience, plus lease commissions and lease renewal bonuses.

Schedule

Monday through Friday, 9:00 a.m. – 6:00 p.m.

Responsibilities

Leasing & Sales

• Show, lease, and welcome prospective residents to the properties.
• Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
• Process rental applications accurately and efficiently.
• Guide residents through move‑in, ensuring a smooth experience.

Resident Experience & Service

• Provide superior customer service, responding promptly and professionally to resident inquiries or concerns.
• Process maintenance requests and work with the team to ensure timely resolution.
• Maintain resident files with completeness and accuracy.

Operational & Administrative Performance

• Maintain daily updates of unit availability and community calendars.
• Perform regular inspections to ensure all units meet Trinity’s move‑in ready standards.
• Support property management with administrative duties, phone support, and other tasks as needed.
• Conduct move‑out inspections and assist with property turnover procedures.
• Handle resident collections in accordance with Trinity’s standards.

What You Bring

• Customer Focus: Passion for providing a high‑quality, personalized experience for residents.
• Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism.
• Organization & Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records.
• Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team.
• Problem Solving: Able to handle high‑stress situations and resolve conflicts constructively.

Qualifications

• Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.
• Education: High school diploma or equivalent required; additional education or certifications are a plus (e.g., knowledge of Fair Housing laws).
• Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus.

Requirements

Availability for nights, weekends, and holidays as needed. Active participation in team functions and regional or company activities is expected.

Physical Demands

Regular periods of sitting, standing, walking, use of hands and arms, occasional climbing, and lifting up to 25 pounds independently (up to 50 pounds with assistance). Work both indoors and outdoors under various weather conditions.

Benefits

• Medical, Dental & Vision: Company‑paid individual PPO‑HSA plan with $1,200 annual employer contribution; HMO options for California residents; full coverage for employees, optional for dependents.
• Retirement Plans (401K): Company match up to 2% of salary.
• Life & Disability Insurance: Up to $25,000 life insurance and AD&D, short‑ and long‑term disability when enrolled in a medical plan.
• Time Off: 11 paid holidays, 2–4 weeks of vacation (based on tenure), paid sick time.
• Referral Bonuses: $1,000 referral bonuses for eligible hires.
• Volunteer Time Off: Up to 16 hours annually (8 for personal volunteer activities, 8 for company‑sponsored events).
• Perks: Professional development, tuition reimbursement, employee discounts, and more.

Equal Opportunity Employer

Trinity Property Consultants is a proud equal‑opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive regardless of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.

EEO Statement

Trinity Property Consultants does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability upon request and will provide reasonable accommodation for employees with a disability.