Multi-Site Leasing Consultant, AZ

Optima, Inc.; Scottsdale (AZ); Vor Ort; USD 39.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical plan (100% company-paid)

401k with employer match

Paid parental leave

Paid time off & holidays

Design-forward workplace

Zusammenfassung

Optima, Inc. in Scottsdale is seeking a Multi-Site Leasing Consultant to support multiple Optima communities with a luxury leasing experience.

You will respond to inquiries, conduct tours, and coordinate from inquiry to move-in, maintaining strong relationships with prospective residents. You will travel between communities, mastering pricing, inventory, promotions, and community differentiators while delivering impeccable service and a high-touch resident experience.

Qualifikationen

• Previous sales or high-touch customer service experience required.
• Experience in luxury real estate, hospitality, or lifestyle-driven industries preferred.
• Bachelor's degree preferred; high school diploma required.
• Familiarity with Realpage Knock, Yardi Voyager 8 and RentCafe is a plus.
• Travel between Optima communities throughout the Scottsdale portfolio to support multi-site leasing.

Aufgaben

• Develop and maintain knowledge of multiple Optima communities, pricing, availability, and features.
• Act as a brand ambassador delivering a consistent luxury leasing experience.
• Conduct discovery-based tours and presentations to connect needs to Optima differentiators.
• Own the full leasing process from inquiry to move-in with high-touch communication.
• Take ownership of leads and opportunities across communities with consistent follow-up.
• Maintain real-time CRM documentation and smooth handoffs between communities.
• Coordinate with onsite teams and leadership on prospect activity, applications, and needs.
• Contribute to leasing goals: traffic-to-lease, occupancy, renewals, and other targets.
• Plan and execute marketing efforts to drive qualified traffic.
• Ensure show-ready apartments and common areas meet Optima standards.
• Provide front-office coverage including inquiries, move-ins, outreach, and events.
• Support resident retention through service, renewals, and community events.
• Share feedback and market trends with property leadership to inform strategy.
• Work a schedule including weekends, evenings, and holidays as needed.

Kenntnisse

Sales experience

Customer service

Communication skills

Flexibility

Ausbildung

Bachelor's degree preferred

High school diploma required

Tools

Realpage Knock

Yardi Voyager 8

RentCafe

Jobbeschreibung

Position Brief -Multi-Site Leasing Consultant

Luxury Leasing Meets Elevated Living

Lease the Extraordinary.

At Optima, leasing isn't just about filling apartments - it's about welcoming residents into extraordinary spaces shaped by world-class architecture, modern amenities, and a unique community spirit. Our communities are unlike anything else in the market, and for passionate, high-energy professionals, this is more than a job - it's a dream role.

As the Multi-Site Leasing Consultant, you provide leasing support across multiple Optima communities based on business needs, staffing coverage, traffic demands, lease-up activity, special initiatives, and property performance. Quickly adapt to each community's pricing, availability, product, operating procedures, and team dynamics while delivering a consistent Optima experience. You'll be the first point of connection between prospective residents and our communities. You'll create memorable experiences, deliver impeccable service, and drive performance by showcasing homes that reflect the best of luxury living.

About Optima

Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales, and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.

What You'll Do

1. Develop and maintain working knowledge of multiple Optima communities, including floor plans, pricing, availability, amenities, neighborhood differentiators, leasing strategies, policies, current promotions, and competitive positioning.
2. Act as a brand ambassador for Optima, delivering a consistent luxury leasing experience across every community you support.
3. Conduct discovery-based, sales-driven tours and tailored apartment presentations that connect prospect needs to Optima's differentiators, confidently address objections, present thoughtful alternatives, and advance prospects toward a leasing decision.
4. Own the full leasing process from initial inquiry through application, screening coordination, lease preparation, move-in readiness, and successful move-in, maintaining high-touch communication and driving outstanding items to completion throughout the process.
5. Take ownership of assigned leads and leasing opportunities across communities, ensuring every prospect receives consistent follow-up and a seamless Optima experience.
6. Maintain accurate, real-time CRM documentation and disciplined prospect follow-up so leads, applications, and resident interactions can transition seamlessly between team members and communities.
7. Communicate proactively with onsite teams and property leadership regarding prospect activity, applications, resident needs, commitments, and outstanding items to ensure seamless handoffs when transitioning between communities.
8. Contribute directly to property-level leasing goals, including traffic-to-lease conversion, application completion, occupancy, renewals, and other established performance targets.
9. Strategize and implement marketing efforts, review digital channels, conduct outreach, and identify opportunities to drive qualified traffic.
10. Collaborate with property teams to ensure show-ready apartments, tour routes, amenity spaces, and common areas consistently meet Optima brand standards.
11. Provide front-office and resident-facing coverage as needed, including prospect inquiries, resident questions, move-in preparation, outreach, events, and other leasing-related operational priorities.
12. Support resident retention through exceptional service, renewal initiatives, relationship building, and community events.

1. Share relevant prospect feedback, competitive intelligence, pricing observations, and market trends with property leadership to support leasing strategy.
2. Work a flexible schedule that includes weekends, evenings, and holidays as needed.

Who You Are

• Highly adaptable and comfortable entering new environments, learning property-specific information quickly, and contributing from day one
• A fast learner who can quickly master property-specific pricing, inventory, policies, promotions, and competitive positioning
• Energetic, ambitious, and motivated to exceed goals
• Warm, approachable, and professional - with strong communication and relationship-building skills
• Highly organized and detail-oriented, with the ability to manage multiple priorities
• A persuasive closer with a talent for listening, presenting, and adapting to prospect needs
• Passionate about design, community, and the resident experience
• Previous sales or high-touch customer service experience required
• Experience in luxury real estate, hospitality, or lifestyle-driven industries strongly preferred
• Bachelor's degree preferred; high school diploma required
• Familiarity with Realpage Knock, Yardi Voyager 8 and RentCafe is a plus
• Travel between assigned Optima communities throughout the Scottsdale portfolio and adjust location and schedule as business needs evolve

Why Optima

• Base Pay: $28-30/hour + commission
• 100% Company-Paid Medical Plan Option
• 401k with Employer Match
• Paid Parental Leave
• Paid Time Off & Holidays
• A beautiful, design-forward workplace and dynamic team environment

At Optima, we believe meaningful work begins with meaningful people. Our teams are diverse, passionate, and united by a shared belief in excellence, innovation, and care. You'll be part of a culture where individuality is valued and everyone plays a role in creating extraordinary living.

Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.