Multi-Site Healthcare Operations Director

Huntsville Hospital Urgent Care; Decatur (AL); Presencial; USD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Retirement savings plan

Continuing Education Reimbursement

Paid Time Off

Competitive Salary

Descripción de la vacante

Huntsville Hospital Urgent Care is seeking a Director of Operations to oversee multi-site medical practices in Alabama, managing 4–6 locations and driving daily operations, staffing, and patient experience.

The role emphasizes leadership across centers, operational excellence, and collaboration with home office service lines to ensure service quality, financial results, and resource optimization.

Formación

• 3–5 years healthcare management experience required; Urgent or Primary Care experience preferred
• Working knowledge of workflow and scheduling
• Must be able to maintain a highly structured environment

Responsabilidades

• Evaluates patient flow through the center to ensure appropriate utilization of business resources
• Monitor wait times for the center and manage the workflow accordingly
• Identifies opportunities to increase business and scope of services provided by the center
• Ensures high team member morale and a professional, effective, and efficient working atmosphere
• Participates in administrative business operations meetings as scheduled
• Counsels, disciplines and/or recommends termination of team members as necessary
• Owns the performance results in regards to patient experience, patient volume, financial results and service standards
• Serve as the communication liaison between the home office and all center team members
• Understands work flow and function of all positions
• Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help
• Serve as the SME for training and systems (UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health)
• Implement the policies and procedures from the Home Office. Follow all operational guidelines
• Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders

Conocimientos

Healthcare leadership

Operations management

Budgeting

Staff supervision

Patient experience

Process optimization

Herramientas

UltiPro

DocuTAP

Healthstream

Front Desk processes

Descripción del empleo

Huntsville Hospital Urgent Care is seeking a Director of Operations to oversee multi-site medical practices in Alabama, managing 4–6 locations and driving daily operations, staffing, and patient experience.

The role emphasizes leadership across centers, operational excellence, and collaboration with home office service lines to ensure service quality, financial results, and resource optimization.