Multi-Site Health Center Operations Leader

Planned Parenthood of Central and Western New York; City of Rochester (NY); On-site; USD 107,000 - 136,000; Full time

Job summary

Planned Parenthood of Central and Western New York seeks a Director of Health Center Operations to lead health centers across Rochester, Syracuse, and Buffalo. You will translate strategy into standardized practices, drive operational performance, and ensure high-quality patient care with strong leadership over multiple sites.

The role requires strategic oversight, collaboration with clinical and support functions, and a focus on access, efficiency, and patient experience.

Qualifications

• Minimum five years of healthcare operations leadership experience.
• Experience leading managers and operating across multiple sites.
• Experience managing budgets and staffing.

Responsibilities

• Lead and mentor managers and employees, promoting accountability, collaboration, and continuous improvement.
• Travel regularly among PPCWNY locations across the affiliate service area.

Skills

Healthcare operations leadership

Executive leadership

Budget management

Regulatory compliance

Epic experience

Education

Bachelor’s degree in health care administration, business, public administration, management, or a related field

Master’s degree preferred

Tools

Epic

Job description

Planned Parenthood of Central and Western New York seeks a Director of Health Center Operations to lead health centers across Rochester, Syracuse, and Buffalo. You will translate strategy into standardized practices, drive operational performance, and ensure high-quality patient care with strong leadership over multiple sites.

The role requires strategic oversight, collaboration with clinical and support functions, and a focus on access, efficiency, and patient experience.