Multi-Site Facilities Manager - Ops & Cost Control

European Wax Center; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

European Wax Center is seeking a Facilities Manager to oversee maintenance, safety, and reliable operation of its multi-state corporate portfolio. You will manage preventive and reactive maintenance, vendor relations, and budgets while partnering with Operations, Real Estate, Finance, and landlords to ensure safe, well-maintained locations.

The role involves coordinating with contractors, tracking work orders and warranties, and supporting openings, remodels, and capital projects.

Qualifications

• 5+ years of experience in facilities management, property management, maintenance, construction, retail operations, or a related field.
• Experience managing facilities or maintenance across multiple locations; multi-state experience is preferred.
• Experience managing contractors, service providers, vendors, work orders, maintenance programs, and facility-related expenses.
• Equivalent combinations of education and relevant professional experience may be considered where appropriate.

Responsibilities

• Oversee facilities and maintenance operations across multiple corporate locations and states, ensuring consistent standards for safety, cleanliness, appearance, and functionality.
• Lead preventive and reactive maintenance programs, inspections, repairs, and service activities to maximize facility uptime and minimize disruptions.
• Coordinate HVAC, plumbing, electrical, lighting, security, pest control, janitorial, and general building repairs and maintenance.
• Manage, negotiate, and evaluate contractors and service vendors, holding partners accountable for service levels, quality, timelines, and cost.
• Track work orders, invoices, warranties, equipment records, service levels, and maintenance history to ensure accurate and timely facility management.
• Partner with landlords, property managers, and internal stakeholders to clarify maintenance responsibilities, resolve facility issues, and support lease-related obligations.
• Monitor facility budgets, expenses, cost savings, and vendor performance while identifying opportunities to improve efficiency and control costs.
• Support new openings, remodels, relocations, refreshes, and capital projects by coordinating facility-related requirements, vendors, timelines, and execution.
• Provide R&M and facilities support to franchisees, including developing and maintaining job aids, resources, and tools to enable effective execution and issue resolution.
• Coordinate inspections, permits, life-safety requirements, and other facility compliance activities while supporting emergency response and business-continuity efforts.
• Communicate facility priorities, issues, costs, timelines, and project status to leadership and field teams, while developing processes to reduce recurring issues and unplanned expenses.

Skills

Vendor management

Project management

Communication skills

Multi-site experience

Travel readiness

Education

5+ years in facilities/related field

Experience across multiple locations; multi-state preferred

Contractor/vendor management experience

Equivalent combos of education/experience

Job description

European Wax Center is seeking a Facilities Manager to oversee maintenance, safety, and reliable operation of its multi-state corporate portfolio. You will manage preventive and reactive maintenance, vendor relations, and budgets while partnering with Operations, Real Estate, Finance, and landlords to ensure safe, well-maintained locations.

The role involves coordinating with contractors, tracking work orders and warranties, and supporting openings, remodels, and capital projects.