Multi-Site Director of Administration and Operarations
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Job summary
The Learning Journey Academy is seeking an experienced Multi-Site Director of Administration & Operations to lead three campuses in Memphis and Cordova. You will ensure operational excellence, regulatory compliance, financial accountability, and strong staff development across all sites.
Ideal candidates bring extensive early childhood administration experience, proven leadership, and the ability to manage recruitment, SOP adherence, and performance across multiple locations with guidance from
Qualifications
- Bachelor's degree in a relevant field is required.
- Minimum 5 years of professional experience in early childhood education or childcare administration.
- Minimum 3 years of supervisory or management experience, preferably across multiple locations.
- Experience coordinating budgets, enrollment, compliance and daily operations.
Responsibilities
- Oversee daily operations across three campuses in Memphis and Cordova.
- Supervise Site Directors and administrative staff; assess performance.
- Ensure Tennessee licensing, health and safety compliance, and quality standards.
- Manage enrollment records, scheduling, billing, and reporting.
- Monitor tuition collections, campus budgets, and financial reporting.
- Drive enrollment growth and family retention strategies.
- Coordinate recruitment, onboarding, and staff evaluations; CEO approval on hires.
Skills
Education
Tools
Job description
The Learning Journey Academy is seeking an experienced, highly organized, and results-driven Multi-Site Director of Administration & Operations to provide leadership and operational oversight across our three early childhood education campuses in Memphis and Cordova, Tennessee. This senior leadership position is responsible for ensuring operational excellence, regulatory compliance, financial accountability, staff development, enrollment growth, and consistent administrative practices across all locations. The ideal candidate is a proactive, solutions-oriented leader with extensive experience in early childhood education, childcare administration, and team management. This individual must be capable of independently managing daily operations, supervising Site Directors, implementing standard operating procedures, and maintaining high standards of quality and professionalism. The Director will oversee recruitment, onboarding, employee performance documentation, and disciplinary procedures, with final approval for hiring, formal disciplinary actions, and terminations reserved for the Founder & CEO.
- Multi-Site Operations: Oversee daily operations across all three campuses, ensuring efficient systems, organized facilities, and consistent implementation of company policies and procedures.
- Leadership & Staff Development: Supervise, coach, evaluate, and hold Site Directors and administrative staff accountable for performance and operational excellence.
- Licensing & Compliance: Ensure compliance with Tennessee childcare licensing regulations, health and safety standards, and applicable quality improvement requirements.
- Administrative Management: Oversee enrollment records, attendance, scheduling, Procare, parent communications, and administrative documentation.
- Financial Oversight: Monitor tuition collections, billing, payroll documentation, campus budgets, expenses, and financial reporting.
- Enrollment & Growth: Develop and implement strategies to increase enrollment, strengthen family retention, and achieve campus enrollment goals.
- Human Resources: Coordinate recruitment, interviews, onboarding, staff evaluations, personnel documentation, and disciplinary recommendations. All hiring, formal disciplinary actions, and terminations require final CEO approval.
- Quality Assurance: Conduct routine campus inspections, monitor classroom quality, identify operational deficiencies, and implement corrective action plans.
- Standard Operating Procedures: Implement, monitor, and enforce organizational SOPs and The Learning Journey Academy's 5 C's: Cleanliness, Compliance, Complete, Consistency, and Communication.
- Communication & Reporting: Provide weekly operational reports to the Founder & CEO covering enrollment, staffing, compliance, finances, campus performance, and areas requiring attention.
- Problem-Solving: Address operational challenges proactively, make sound decisions, and ensure timely resolution of concerns.
We are seeking an experienced, self-motivated leader who takes initiative, demonstrates sound judgment, and can independently manage multiple campuses with minimal hands‑on training beyond required onboarding.
Your success will be measured by operational efficiency, regulatory compliance, enrollment growth, financial accountability, staff performance, and the overall success of each campus.
The Learning Journey Academy is seeking a highly qualified, experienced professional who demonstrates strong leadership, organizational excellence, and the ability to independently oversee operations across multiple early childhood education campuses.
- Bachelor's degree in Early Childhood Education, Child Development, Education, Business Administration, or a related field required.
- Minimum of 5 years of professional experience in early childhood education, childcare administration, or educational operations.
- Minimum of 3 years of supervisory or management experience, preferably overseeing multiple locations.
- Previous experience as a Childcare Director, Operations Director, Regional Director, or similar leadership position preferred.
- Experience managing staff, budgets, enrollment, compliance, and daily business operations.
- Strong knowledge of Tennessee childcare licensing regulations, health and safety standards, and quality improvement requirements.
- Demonstrated ability to supervise, coach, evaluate, and develop leadership teams.
- Experience with Procare or comparable childcare management software.
- Strong financial management skills, including budgeting, tuition collections, expense monitoring, and financial reporting.
- Experience with recruitment, interviewing, onboarding, performance evaluations, and employee documentation.
- Excellent written and verbal communication, organizational, and problem‑solving skills.
- Ability to develop, implement, and enforce standard operating procedures.
- Strong decision‑making skills, professionalism, confidentiality, and attention to detail.
- Proficiency in Microsoft Office, email communication, spreadsheets, and digital reporting systems.
- Ability to travel regularly between our Memphis and Cordova campuses.
- Ability to successfully complete all applicable background checks and employment screening requirements.
- Ability to meet applicable Tennessee childcare licensing and training requirements.
- Flexibility to respond to operational needs during business hours.
- Ability to work independently, prioritize multiple responsibilities, and consistently meet deadlines.
- Commitment to The Learning Journey Academy's 5 C's: Cleanliness, Compliance, Complete, Consistency, and Communication.
We are looking for a proven leader—not someone who requires extensive hands‑on training to perform essential management responsibilities. The successful candidate will be proactive, dependable, solution‑oriented, and prepared to take ownership of daily operations while maintaining accountability to the Founder & CEO.
To hire an experienced professional who can lead with excellence, strengthen our campuses, develop our teams, and support the continued growth of The Learning Journey Academy.
At The Learning Journey Academy, we value experienced leaders who bring innovative ideas, strong business knowledge, and a passion for early childhood education.
While not required, the following qualifications will make candidates especially competitive:
- Master's degree in Early Childhood Education, Educational Leadership, Business Administration, or a related field.
- Previous experience overseeing multiple childcare centers or educational campuses.
- Experience successfully increasing student enrollment, improving family retention, and growing program revenue.
- Advanced knowledge of Tennessee childcare licensing, quality improvement systems, and regulatory compliance.
- Experience preparing childcare centers for licensing inspections, health department visits, and quality assessments.
- Strong proficiency with Procare, including enrollment, attendance, billing, and reporting.
- Experience developing and implementing Standard Operating Procedures (SOPs), employee handbooks, and accountability systems.
- Background in human resources, including recruitment, employee development, performance management, and conflict resolution.
- Experience managing childcare budgets, payroll coordination, tuition collections, and expense reduction.
- Familiarity with Abeka, Mother Goose Time, or other structured early childhood curricula.
- Experience with childcare subsidy programs, CACFP, and grant‑funded early childhood programs.
- Proven ability to mentor Site Directors and build high‑performing leadership teams.
We especially value a confident, self‑directed professional who anticipates challenges, creates solutions, develops strong teams, and brings fresh ideas to improve organizational performance.
We are looking for someone who doesn't simply manage daily operations but helps The Learning Journey Academy grow, improve, and operate with excellence across every campus.
- Competitive Salary: $60,000–$70,000 annually, based on experience and qualifications.
- Performance-Based Bonuses: Opportunity to earn additional compensation based on enrollment growth, regulatory compliance, financial performance, staff retention, and achievement of organizational goals.
- Leadership Development: Opportunities for professional growth and advancement.
- Executive Leadership Experience: Oversee operations across three early childhood education campuses.
- Professional Autonomy: Lead daily operations and implement improvements with accountability to the Founder & CEO.
- Supportive Work Environment: Join an organization committed to teamwork, excellence, and continuous improvement.
- Meaningful Impact: Help strengthen educational outcomes for children and families throughout our communities.
Performance bonuses are based on established goals, documented results, and eligibility under the company's written incentive plan.
Join The Learning Journey Academy and become part of a leadership team committed to developing children, empowering educators, and building leaders!
Kingdom Hearts A Safe Haven For Children To Learn, Dream, And Believe
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