Multi-Site Custodial Account Manager – Education

HES; Atlanta (GA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Short Term Disability

Long Term Disability

Job summary

HES Facilities Management is seeking an Account Manager to support our custodial services for educational institutions. You will manage client relationships, coordinate on-site teams, and drive performance across multiple sites while traveling up to 50% of the time.

You will collaborate with on-site Directors and customers to ensure service excellence, financial results, and continuous improvement. This full-time role requires strong organization, communication, and a proactive leadership style.

Qualifications

• Progressive operations management experience in the custodial contracting industry.
• Multi-sites and multi-states facilities and custodial management experience required.
• Previous experience in a higher education setting preferred.
• Strong organizational skills.
• Good computer literacy.
• Basic mechanical knowledge.
• Excellent oral and written communication skills.
• Working knowledge of P & L’s and budgets.
• Willing to travel up to 50%.

Responsibilities

• Act as an ambassador for HES Facilities values and philosophy, and implement and maintain all necessary programs to achieve corporate mission and goals.
• Facilitate and coordinate key personnel and technical/operational processes to ensure customer satisfaction.
• Demonstrate high energy, mobility, initiative, and drive to enhance operations and achieve financial success.
• Develop and coach team members to improve performance and growth.
• Communicate effectively with a wide range of internal and external customers.
• Drive accountability and ensure successful outcomes across multiple sites.

Skills

Account management

Customer relationship

Communication

Travel willingness

Education

Bachelor's degree preferred

Job description

HES Facilities Management is seeking an Account Manager to support our custodial services for educational institutions. You will manage client relationships, coordinate on-site teams, and drive performance across multiple sites while traveling up to 50% of the time.

You will collaborate with on-site Directors and customers to ensure service excellence, financial results, and continuous improvement. This full-time role requires strong organization, communication, and a proactive leadership style.