Multi-Site Community Manager - Active Template

Vicinia Property Management; Dalton (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Vicinia Property Management is seeking a Multi-Site Community Manager to oversee operations across apartment communities. You will lead a small team, supervise staff, and drive leasing, budgeting, and market strategies to maximize NOI.

The role emphasizes strong communication, organization, and leadership, with duties ranging from leasing paperwork to staff coaching and performance reviews. On-site supervision and community presence are required.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license required.
• Minimum 1 year of residential property management experience including supervisory responsibilities; 2+ years preferred.
• Excellent communication, organizational, and leadership skills.
• Marketing and budgeting experience preferred.
• Computer literacy with property management/accounting software desired.

Responsibilities

• Provides information about apartments and schedules visits for prospective residents.
• Leases apartments at established rental rates.
• Prepares leasing paperwork and employment/credit checks.
• Collects deposits, rents and related funds; safeguards monies per policy.
• Monitors marketing effectiveness; suggests promotions and ads.
• Keeps knowledge of market, rent, pricing, vacancies and renewals up to date.
• Hires, trains, evaluates and supervises on-site staff; conducts reviews.

Skills

Communication

Organizational skills

Leadership

Leasing/sales

Marketing

Budgeting

Computer literacy

Education

High school diploma or equivalent

Tools

Property management software

Accounting software

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Multi-Site Community Manager - Active Template

Vicinia Property Management is looking to hire a Multi-Site Community Manager.

The Multi-Site Community Manager is responsible for all operations of the apartment communities with the primary objectives of increasing the net operating income of the community, maintaining the physical asset, providing for a quality living environment for residents and establishing a positive, productive working relationship with the community staff. The Multi-Site Community Manager is under limited supervision.

Supervisory Responsibilities: This job supervises more than two (2) team members.

Education and Experience:

• High school diploma or equivalent is required.
• Valid driver's license required
• Reliable form of transportation with active auto insurance required.
• A minimum of one-year residential property management experience including supervisory responsibilities is required. 2 or more years is preferred.
• Excellent communication, organizational, and leadership skills necessary.
• Prefer sales/multi-family leasing experience and/or hospitality industry and/or product sales.
• Marketing and budgeting experience preferred.
• Computer literacy, including experience with computerized property management and / or accounting software desired.

Essential Duties and Responsibilities:

Provides information about the apartments and the communities to the prospective resident and schedules visits to the community. Responsible for leasing apartments at established rental rates as determined by the Vice President of Operations and noted on the rental price advice.

Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks and leasing move-in packets.)

Collects security deposits, rent and all other funds associated with resident moves. Safeguards monies received consistent with Company policy.

Monitors the effectiveness of overall marketing efforts and offers input and suggestions to the Regional Property Manager in regard to promotions, advertisements, etc. Maintains an ad book and demographics. Completes follow-up thank you notes and call backs with prospects after initial visit in a timely fashion (24 hours).

Strives to continuously meet or exceed resident satisfaction benchmarks.

Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, market comps, vacancies, apartment availability, lease expirations, square footage, etc.

Inspects marketing path and all vacant apartments on a regular basis to ensure they are ready to show to prospective residents.

Ensures all vacant apartments are market-ready, including painting, carpet cleaning, general repairs, etc., within 7 days of becoming vacant.

Hires, trains, evaluates, and supervises all on-site employees under the direction of the Vice President of Operations. Coaches and counsels' on-site employees and conduct annual performance reviews. Handles disciplinary action including terminations with Vice President of Operations approval.

Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.

Develops an integral team that effectively sells the quality and professionalism of the Wilkinson Asset Management Properties, including courteous attitude when dealing with residents, subordinates, co-workers, vendors and the general public.

Responsible for coaching community staff on common on-site tools.

Completes competitive surveys on a regular basis. Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.

Oversees, develops and participates in various leasing training programs to ensure their success.

Executes/serves notices and demands in accordance with Company policy upon resident's delinquent in their rent or who have breached other terms of their lease.

Monitors closing ratios for self and leasing associates (where applicable) to ensure requirements are met. Recommends additional training for self-and/or leasing associates if necessary.

Reviews all lease renewals and initiates rent/fee changes according to the operating budget, rental price advice, market conditions and/or as directed by Vice President of Operations.

Compensation:

Vicinia Property Management’s vision is to provide homes and be the employer of choice in the communities we serve. We are poised for significant growth, while creating a culture of compassion for all.