Multi-Site Community Manager

Socket.dev; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive annual compensation

Quarterly bonus

401k retirement program with company 0

Paid time off including sick, vacation

Employee rent discount

Career coaching and development

Company engagement events

Job summary

Ackermann Group in Columbus, Ohio is seeking a full-time Multi-Site Community Manager to oversee portfolio communities and lead onsite teams to meet budgeted and operational goals.

You will coordinate leasing and maintenance, drive occupancy targets, and collaborate with leadership on marketing strategies while ensuring high-quality resident services.

Qualifications

• 2+ years of residential property management or relevant leadership experience.
• Familiarity with financial performance metrics and occupancy goals.
• Proficient in property management software and MS Office.

Responsibilities

• Maintain a strong strategic awareness of communities' evolving facilities and performance.
• Collaborate with the Recruiter and Regional Manager to recruit and interview candidates.
• Provide leadership, coaching and supervision for leasing and maintenance teams while creating performance goals.
• Create site-level meeting framework to support clear and consistent communication within and across the team.
• Function as decision maker for resident and prospect feedback and concerns.
• Leverage Ackermann Group’s property management software and reporting capabilities to evaluate occupancy and financial performance.
• Collaborate with leadership on the implementation and execution of marketing strategies.
• Coordinate with the Maintenance Supervisor to ensure efficient maintenance operations, including unit turns and preventative maintenance.
• Manage site-level Capital Expenditure projects while collaborating with leadership team.
• Demonstrate the ability to perform various job functions as needed to meet operational demands.

Skills

Residential property management

Leadership

Budgeting

Communication

CAM certification

Education

High school diploma or equivalent

Bachelor’s Degree preferred

CAM certification preferred

Tools

Yardi Voyager

Rent Café CRM

EliseAI

AIRM

Job description

Ackermann Group:

Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture.

What we’re looking for:

We are seeking a full-time, Multi-Site Community Manager to join our growing team in Columbus, Ohio. As a Multi-Site Community Manager at Ackermann Group, you will be responsible for recognizing and understanding the ongoing needs of your portfolio and for carrying out or directing the onsite teams to accomplish all budgeted and operational objectives. Additional responsibilites include:

• Maintaining a strong strategic awareness of their communities' evolving requirements related to facilities and performance


• Collaborating with the Recruiter as well as Regional Manager to recruit & interview candidates


• Providing leadership, coaching & supervision for the leasing and maintenance teams while creating performance goals


• Creating site level meeting framework to support clear & consistent communication within and across the team


• Functioning as decision maker for resident and prospect related feedback and concerns


• Leveraging Ackermann Group’s property management software and reporting capabilities to evaluate and manage property level occupancy & financial performance


• Collaborating with leadership team on the implementation and execution of marketing strategies


• Collaborating with the Maintenance Supervisor to ensure an efficient overall maintenance operation is in place. This includes unit turns, grounds maintenance, preventative maintenance & service request completions


• Managing site-level Capital Expenditure projects while collaborating with leadership team


• Demonstrating the ability to perform various job functions as needed to meet the operational demands of the property, ensuring a high level of service and efficiency in all areas


• Taking responsibility for other work-related tasks as assigned by the Regional Manager.

The ideal Multi-Site Community Manager will have:

• Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + at least one Saturday per month, 9:00am - 4:00pm (additional Saturdays may be required depending on needs of property)


• At least 2 years of residential property management or relevant leadership, operations, and/or performance management experience


• Certified Apartment Manager (CAM) certification preferred


• A high school diploma or equivalent is required - Bachelor’s Degree is preferred


• Proven ability to meet the financial goals of a community


• Proficiency in property management software and Microsoft Office products. Experience with Yardi Voyager, Rent Café CRM, EliseAI, AIRM is preferred.


• Understanding of applicable Fair Housing laws and standards


• Excellent verbal and written communication skills

We are proud to offer many Benefits & Perks at Ackermann Group including:

• Competitive annual compensation + quarterly bonus and commission potential for new and renewed leases


• Health benefits including medical, dental, and vision insurance


• 401k retirement program with company match


• Paid time off including sick, vacation, holidays, and your birthday!


• Employee rent discount to live at any Ackermann community


• Career coaching and development


• Company engagement events