Multi-Site Branch Manager

NBT Bank; Canaan (CT); On-site; USD 79,000 - 106,000; Full time

Job summary

NBT Bank is seeking an experienced Multi-Site Branch Manager to oversee multiple locations and ensure exceptional customer service while achieving sales goals. The ideal candidate will have a 4-year degree, sales management experience, and leadership skills to develop high-performing teams. Competitive salary and comprehensive benefits included.

Benefits

Generous Paid Time Off

Parental Leave

Medical Coverage

Dental and Vision Coverage

Flexible Spending Accounts

Employer-Paid Disability Coverage

Life Insurance

Retirement Plans

Tuition Reimbursement

Employee Assistance Program

Qualifications

• 4 year college degree or equivalent retail, retail banking, or financial services experience.
• Prior sales management experience required.
• Proficient PC Skills in a Windows environment.

Responsibilities

• Oversees a Tier III branch and/or multiple branch locations.
• Leads, manages and coaches branch teams to achieve sales objectives.
• Responsible for the profitability, growth and successful operation of branches.

Skills

Listening

Communication

Organizational Skills

Interpersonal Skills

Customer Relation Skills

Problem Solving

Decision Making

Education

4 year college degree or equivalent

Job description

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Pay Range: $79,496.00 - $105,994.00

Oversees a Tier III branch and/or multiple branch locations. As a leader of the branch team, is a role model in providing exceptional customer service while promoting and offering bank products and services, as they coincide with customer need. Leads, manages and coaches their branch teams to achieve sales objectives. Is responsible for the profitability, growth and successful operation of their branches. Makes outside business calls to cultivate and develop new business. Supports initiatives of other bank business partners. Provides and leads multiple teams to deliver superior quality customer service and a positive banking experience for customers.

Education and Experience:

• 4 year college degree or equivalent retail, retail banking, or financial services experience
• Prior sales management experience required with increased levels of responsibility
• Business development & outside business sales experience required
  
  

Skills and Abilities:

• Excellent listening & communication skills are necessary.
• Organizational, interpersonal and customer relation skills.
• Ability to function in a fast paced, ever-changing environment.
• Leadership management.
• Problem solving/decision making skills.
• Proficient PC Skills in a Windows environment.
  
  

Unique Job Characteristics and Requirements:

NMLS Certification required or ability to obtain upon hire. Oversees multiple branch locations.

Tasks Performed:

• 45% Builds a motivated and high performing branch teams through the effective recruitment, training and development of staff. Conducts annual reviews, establishes individual goals and proposes salary recommendations to Market Manager for approval. Responsible for sales coaching of branch staff and participating in the sales activities and results of their branches in achieving individual and team goals.
• 25% Provides services to customers, including but not limited to: opening accounts, taking loan applications and referring customer inquiries to appropriate service partner when necessary.
• 10% Maintains integrity and compliance within the branch in accordance with audit and branch operations policies and procedures.
• 10% Represents the bank within the community they are located and plays a leadership role of civic and community organizations.
• 5% Decisions loans and provides customer complaint resolution exercising sound judgment and decision making within established guidelines.
• 5% Other duties as assigned.
  
  

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs
  
  

Benefits for Full-Time Employees:

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance: Supporting your growing family.
• Tuition Reimbursement: Invest in your education and career growth.
• Employee Assistance Program (EAP): Access to support and resources.
• Financial and Banking Services: Various benefits and financial planning assistance.
  
  

Benefits for Part-Time Employees Working 20+ Hours/Week:

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
  
  

Benefits for All Part-Time Employees:

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
• Paid Sick and Safe Leave: For your health and safety.
• Employee Assistance Program (EAP): Access to support and resources.
• Financial and Banking Services: Various benefits and financial planning assistance.
  
  

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Banking

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