Rental Depot/Branch Manager

Carrier Global Corporation; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Carrier Global Corporation seeks a rentals depot manager for their Memphis location. This role combines operational oversight and customer engagement, requiring strong management capabilities and experience in an industrial environment. The successful candidate will be responsible for ensuring high-quality service and maximum efficiency in depot operations while fostering a strong sales collaboration.

Qualifications

• 5+ years’ experience in an industrial, manufacturing, or construction environment.
• 3+ years of management experience.
• Valid driver’s license required.

Responsibilities

• Establish and adjust work methods and procedures based on depot capabilities.
• Perform regular audits to ensure quality equipment repair and testing.
• Manage depot tasks including purchasing, invoicing, and collections.

Skills

Communication

Team Management

Problem Solving

Customer Engagement

Budgeting

Education

High School Diploma or GED

BA/BS in business or technical degree (preferred)

Job description

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking an experienced, motivated rentals depot manager for our Memphis, TN location to plan and execute on innovative solutions for customers across a large demographic area.

OPERATIONS:

• Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
• Insures technician’s daily activities are scheduled
• Performs regular depot audits to ensure quality equipment repair and testing. Communicate with
• Technicians regarding improvements or areas of concern
• Oversite and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.
• Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning “Best Fix Options.”
• Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.
• Assist sales department in selection and application of proper equipment and accessories for complex rentals.
• Provides technical support to the sales department, both at the depot and job site visits.
• Engages directly with external customers and vendors when a conflict or issue occurs.
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
• Initiates measures to improve methods, equipment performance, and quality of work.
• Inspects work in process to ensure its completion within allotted time limits and for acceptable quality standards
• Conducts formal operations meetings regularly
• Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems.
• Reviews all written labor documents regularly.
• Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis

SALES COOPERATION:

• Work with the sales function, with strong cooperation supporting customer relationships are established and maintained while also driving employees to achieve business goals
• Promote team selling and expansion of existing relationships across divisions and/or geographic areas
• Coordinate engineering and sales support activities to facilitate offering and supporting quality products and services
• Develop an environment to create and sustain a highly engaged team
• Review estimates to ensure accuracy and appropriate method to meet company and customer objectives
• Assist employees in determining margins, identifying resources, and assessing future potential business; participate in selling to large/key accounts as needed
• Network with areas, regions, and corporate headquarters to increase knowledge of offerings and creating opportunities for employees to do the same
• Provide input for best practice work and encourage employees to incorporate new ideas into projects
• Develop sales forecast and provide input to budget
• Identify new market opportunities
• Participate in the development of long-range sales planning and growth strategies

Basic Requirements:

• High School Diploma or GED
• 5+ years’ experience in an industrial, or manufacturing or Construction environment
• 3+ years of Management experience
• A valid driver’s license.
• Occasional travel

Preferred Requirements:

• BA/BS in business or a degree from a technical college
• Rental Equipment Management experience
• Interface with clients on a constant basis in a highly professional manner
• Superior follow-up and follow-through skills

#LI-On-Site

RSRCAR

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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