Multi-Site Assistant Community Manager (Azul at Spectrum & Borrego at Spectrum)

Mark Taylor Residential Inc; Gilbert (AZ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Housing discounts

Access to amenities

Employee appreciation events

Career growth

401(k) with company match

Paid time off and holidays

Job summary

Mark-Taylor is hiring a Multi-Site Assistant Community Manager for Azul at Spectrum & Borrego at Spectrum in Gilbert, AZ. You will help keep two communities running smoothly by handling maintenance repairs and contributing to upkeep, while delivering five-star service that makes Mark-Taylor communities feel like home.

The role requires at least 2 years of multifamily assistant property management experience, strong leasing and resident relations, excellent communication, and the ability to

Qualifications

• Minimum 2 years of multifamily assistant property management experience.
• Strong leasing and resident relations with de-escalation skills.
• Excellent verbal and written communication, professional demeanor.
• Able to collaborate as a strong team player.
• Organized with ability to manage two communities and priorities.
• Experience with weekly, monthly and renewal reporting.
• Support renewal management and resident retention.
• Mentor Leasing Team members.
• Flexible, calm, and service-driven in various situations.
• Promote unified operations across two communities.

Responsibilities

• Manage community accounting: deposits, collections, rent input, weekly/monthly reports.
• Ensure legal documents are processed and served to residents.
• Assist in leases: prepare, review, move-ins/move-outs, renewals.
• Respond to concerns to boost resident satisfaction and retention.
• Answer inquiries about the community, repairs, rent, policies.
• Contribute to cleanliness and curb appeal.
• Assist with resident events as directed by Community Manager.
• Assist with leasing responsibilities as needed.

Skills

Property management

Customer service

Lease administration

Communication

Team player

Time management

Reporting

MS Office

PM software

English proficiency

Tools

Microsoft Office Suite

Property management software

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we've built and managed Arizona's most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We're hiring a Multi-Site Assistant Community Manager at Azul at Spectrum & Borrego at Spectrum in Gilbert, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You'll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $25.00/hr - $27.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of 2 years of multifamily assistant property management experience is required.
• Strong leasing and resident relations experience with the ability to effectively resolve complaints and de-escalate challenging situations.
• Excellent verbal and written communication skills with a personable, professional approach.
• Demonstrated ability to work collaboratively and contribute as a strong team player.
• Strong organizational and time management skills with the ability to manage priorities across two communities.
• Experience with weekly, monthly, renewal, and other operational reporting.
• Ability to support renewal management and drive resident retention.
• Demonstrated ability to support, coach, and mentor Leasing Team members.
• Flexible and adaptable with the ability to remain calm and deliver quality customer service in various situations.
• Ability to promote unified operations, processes, and team collaboration across two communities
• Proficiency with Microsoft Office Suite and property management software preferred
• A basic understanding of written and verbal English

In This Role You Will

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.