Multi-Site Apartment Maintenance Technician II

Windsor Communities; Seattle (WA); On-site; USD 55,000 - 69,000; Full time

Job summary

Windsor Communities is seeking a Multi-Site Service Technician II to oversee maintenance across several high-rise and mid-rise apartment complexes in Seattle. The role involves performing general maintenance, responding to emergency repairs, and ensuring compliance with safety regulations. Candidates should have at least 2 years of experience in apartment maintenance, strong technical skills, and a commitment to customer service. This position offers competitive pay, bonuses, and a comprehensive benefits package.

Benefits

40% housing discount at a Windsor Community

Quarterly performance bonuses

Medical, dental, and vision insurance

401(k) retirement plan

Paid vacation and sick time

Tuition assistance

Qualifications

• Minimum of 2 years of experience in apartment maintenance or a related field.
• Proficient in using hand and power tools.
• EPA Type II preferred or ability to become certified within 90 days.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry.
• Respond to emergency maintenance requests and after-hours calls.
• Prepare vacant units for new residents, including painting and cleaning.

Skills

Problem-solving

Attention to detail

Communication

Interpersonal skills

Education

High school diploma or GED

Technical training or certifications in HVAC, plumbing, electrical

Tools

Hand and power tools

Job description

Multi-Site Service Technician II | Stratus, The Martin, Windsor Queen Anne, and Cirrus - Seattle, WA

Stratus is a high-rise apartment complex with 396 units.

The Martin is a high-rise apartment complex with 188 units.

Windsor Queen Anne is a mid-rise apartment complex with 182 units.

Cirrus is a high-rise apartment complex with 355 units.

For the fourth year in a row, Windsor Communities is the recipient of the2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.

Hourly: Starting at $26.48 - $33.11 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $55,078 - $68,868.

Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.

Total Annual Starting Compensation Potential:

$56,678 ($55,078 base + $1,600 bonus)
$70,468 ($68,868 base + $1,600 bonus)

Key Responsibilities:

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits:

• 40% housing discount eligible at a Windsor Community.
• Quarterly performance bonuses.
• Bi-annual regional sales, service, and performance awards.
• Medical insurance, dental insurance, vision insurance.
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
• 401(k) retirement plan.
• Life insurance, long-term disability insurance, short-term disability insurance.
• Annual vacation, and personal time, including:
  • 1/hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually and up to 3 floating days.

For more information, visit:Benefits!

Your Skills & Experience:

• Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
  • Comfortable working in various weather conditions and environments.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!

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Windsor Property Management Company is an Equal Opportunity Employer.