Multi-Location Teller: Member-First Service & Cash Expert

UFCU; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UFCU in Austin, TX seeks an Area Teller to process member transactions and support accounts across multiple branches. You will balance cash, assist customers, and uphold compliance with banking policies while delivering exceptional member service.

The role requires a High School Diploma or GED, and bilingual English/Spanish proficiency, with at least six months of cash handling and customer service experience. Transportation to various branches is needed.

Qualifications

• Six months or more of cash handling and customer service experience.
• Ability to work in a fast-paced, high-volume environment.
• Bilingual English/Spanish required.
• Access to reliable transportation.

Responsibilities

• Process member transactions and resolve routine issues.
• Serve as Lobby Lead and assist with account support.
• Balance cash drawer and manage drawer balance.
• Ensure compliance with policies, procedures and regulatory requirements.
• Navigate banking systems and complete required reports.
• Maintain professional appearance and customer service.

Skills

Cash handling

Customer service

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

UFCU in Austin, TX seeks an Area Teller to process member transactions and support accounts across multiple branches. You will balance cash, assist customers, and uphold compliance with banking policies while delivering exceptional member service.

The role requires a High School Diploma or GED, and bilingual English/Spanish proficiency, with at least six months of cash handling and customer service experience. Transportation to various branches is needed.