Multi-Location Paint Sales & Customer Service Pro

The Sherwin-Williams Company; Sheboygan (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to support stores within a 15-mile radius of Store #3835, Manitowoc, WI. The role emphasizes assisting wholesale and retail customers, answering product questions, and recommending the right solutions to drive sales.

Starting pay is $19.00 per hour, based on experience. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a Meets Expectations rating on your latest performance appraisal.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist to support stores within a 15-mile radius of Store #3835, Manitowoc, WI. The role emphasizes assisting wholesale and retail customers, answering product questions, and recommending the right solutions to drive sales.

Starting pay is $19.00 per hour, based on experience. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs.