Retail Paint Customer Specialist — Multi-Location

Sherwin-Williams Co.; Manitowoc (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams Co. seeks a Customer Service Specialist for a full-time role serving stores within a 15-mile radius of Manitowoc, WI. Starting pay is $19.00/hr, with compensation based on experience.

The position focuses on helping wholesale and retail customers, resolving concerns, and driving store sales while maintaining product quality and displays. Responsibilities include assisting customers, processing transactions, stocking, tinting and mixing products, and meeting monthly, quarterly,

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, you must have received a “meets expectations” (3) rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Retail sales

Communication

Phone & in-person service

Teamwork

Education

High School diploma or GED

Job description

Sherwin-Williams Co. seeks a Customer Service Specialist for a full-time role serving stores within a 15-mile radius of Manitowoc, WI. Starting pay is $19.00/hr, with compensation based on experience.

The position focuses on helping wholesale and retail customers, resolving concerns, and driving store sales while maintaining product quality and displays. Responsibilities include assisting customers, processing transactions, stocking, tinting and mixing products, and meeting monthly, quarterly,