Multi-Location Paint & Customer Experience Pro

The Sherwin-Williams Company; Acworth (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company in Acworth, GA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and present the right products. You will process transactions, stock and display products, tint and mix as needed, to meet sales goals while delivering top-notch service.

Responsibilities include handling deliveries, maintaining inventory, and staying knowledgeable about Sherwin-Williams products to offer the best options for customers.

Qualifications

• Must be at least eighteen years old.
• Legally authorized to work without visa sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries.
• Stay knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Communication

Multilingual ability

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Acworth, GA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and present the right products. You will process transactions, stock and display products, tint and mix as needed, to meet sales goals while delivering top-notch service.

Responsibilities include handling deliveries, maintaining inventory, and staying knowledgeable about Sherwin-Williams products to offer the best options for customers.