Multi-Location Paint & Customer Care Specialist

The Sherwin-Williams Company; Greenville (SC); On-site; USD 32,000 - 44,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations in the Greenville area. You will assist wholesale and retail customers, determine needs, share product knowledge, and help drive sales while delivering outstanding service.

This role requires attention to detail, the ability to lift up to 70 lbs, and a willingness to work evenings and weekends. You will join a team focused on customer satisfaction, accurate transactions, and maintaining high store

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Retail

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations in the Greenville area. You will assist wholesale and retail customers, determine needs, share product knowledge, and help drive sales while delivering outstanding service.

This role requires attention to detail, the ability to lift up to 70 lbs, and a willingness to work evenings and weekends. You will join a team focused on customer satisfaction, accurate transactions, and maintaining high store