Multi-Location Paint Customer Service Specialist

Sherwin-Williams; Hickory (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support stores within a 20-mile radius of Hickory, NC. This full-time role involves assisting customers, answering questions about products, and ensuring a high level of store presentation.

The position requires strong communication skills, the ability to lift up to 70 lbs, and willingness to work evenings and weekends. Prior retail or paint knowledge is a plus, and bilingual abilities are valued.

Qualifications

• Strong customer service and communication skills.
• Ability to assist customers, determine needs and present suitable products.
• Team-oriented with ability to meet sales goals.

Responsibilities

• Provide excellent customer service and assist customers in person and over the phone.
• Process sales transactions accurately per policies and procedures.
• Build trust with wholesale and retail customers and meet monthly sales goals.
• Stock shelves, maintain displays and ensure store cleanliness.
• Assist in loading/unloading deliveries and stocking product as needed.

Skills

Customer service

Retail sales

Cash handling

Bilingual (Spanish)

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support stores within a 20-mile radius of Hickory, NC. This full-time role involves assisting customers, answering questions about products, and ensuring a high level of store presentation.

The position requires strong communication skills, the ability to lift up to 70 lbs, and willingness to work evenings and weekends. Prior retail or paint knowledge is a plus, and bilingual abilities are valued.