Multi-Location Medical Office Manager

99mgmt; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Job summary

99mgmt seeks an experienced Office Manager to oversee the daily operations of a busy, physician-led specialty medical practice with multiple locations in the Dallas area. You will lead clinical and administrative staff, optimize front-office workflows, and drive patient service excellence while ensuring HIPAA compliance and smooth revenue cycle processes.

This hands-on leadership role requires coordinating schedules, onboarding, performance management, and cross-location communication.

Qualifications

• 3+ years of medical practice management or supervisory experience.
• Demonstrated experience supervising clinical and/or administrative staff.
• Strong knowledge of medical office operations, scheduling, patient flow, insurance verification, referrals, and authorization processes.
• Experience with EMR and practice management systems; eClinicalWorks (eCW) preferred.
• Excellent leadership, interpersonal, coaching, and conflict-resolution skills.

Responsibilities

• Oversee day-to-day operations for a multi-location medical practice.
• Supervise, coach, and support clinical and administrative staff.
• Manage staff schedules, timekeeping, attendance, and coverage needs.
• Coordinate onboarding, training, performance management, and staff development.
• Set expectations and promote accountability, professionalism, teamwork, and patient service.
• Address performance concerns and workplace issues promptly.
• Monitor workflow efficiency and implement process improvements across locations.
• Oversee front-office and clinical support workflows, including scheduling, insurance verification, referrals, and authorizations.
• Ensure front-end processes support timely billing and documentation collection.
• Partner with billing to resolve operational issues affecting claims submission and patient balances.
• Address patient concerns and resolve service-related issues.
• Collaborate with providers to optimize patient flow and clinic operations.
• Assist with expense management, inventory control, and vendor coordination.
• Monitor operational metrics and identify opportunities to improve productivity and access.
• Facilitate staff meetings and communicate practice updates and changes.
• Ensure HIPAA compliance and regulatory requirements.

Skills

Medical practice management

Staff supervision

Front-office workflow optimization

HIPAA compliance

Microsoft Office

Tools

EMR systems (eCW)

Scheduling software

Job description

99mgmt seeks an experienced Office Manager to oversee the daily operations of a busy, physician-led specialty medical practice with multiple locations in the Dallas area. You will lead clinical and administrative staff, optimize front-office workflows, and drive patient service excellence while ensuring HIPAA compliance and smooth revenue cycle processes.

This hands-on leadership role requires coordinating schedules, onboarding, performance management, and cross-location communication.