Multi-Location Medical Front Desk Coordinator

Theradynamics; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off

Health benefits

Growth opportunities

Supportive team environment

Ongoing training and development

Job summary

Theradynamics in New York City seeks a Front Desk Medical Receptionist/Secretary to support multiple clinics. You will greet patients, manage scheduling, handle calls, verify demographics and insurance, collect copays, and maintain EMR records.

Responsibilities include coordinating between patients, therapists, physicians, and insurers, while delivering excellent service in a HIPAA-compliant environment. Travel across Bronx, Manhattan, and Queens is required.

Qualifications

• High school diploma required.
• Medical front desk or healthcare admin experience preferred.
• Bilingual English/Spanish preferred.
• Dependable, punctual and professional.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls.
• Register new patients and verify demographic and insurance information.
• Collect copayments and maintain accurate payment records.
• Verify insurance eligibility and obtain authorizations when needed.
• Maintain accurate electronic medical records.
• Coordinate communication between patients, therapists, physicians, and insurance companies.
• Scan, upload, and organize medical documentation.
• Maintain a clean, organized reception area.
• Perform general administrative and clerical duties.
• Provide exceptional customer service while maintaining patient confidentiality (HIPAA compliance).
• Float between Theradynamics clinic locations in the Bronx, Manhattan, and Queens as operational needs require.

Skills

Customer service

Communication

Multitasking

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Theradynamics in New York City seeks a Front Desk Medical Receptionist/Secretary to support multiple clinics. You will greet patients, manage scheduling, handle calls, verify demographics and insurance, collect copays, and maintain EMR records.

Responsibilities include coordinating between patients, therapists, physicians, and insurers, while delivering excellent service in a HIPAA-compliant environment. Travel across Bronx, Manhattan, and Queens is required.