Multi-Line Representative - State Farm Agent Team Member

Jameslunders; West Des Moines (IA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Free food & snacks

Training & development

Competitive salary

Dental insurance

Job summary

Jameslunders in West Des Moines is actively seeking a Multi-Line Representative to support our team. This role involves communicating with customers, understanding their needs, and providing information on available products. Ideal candidates are motivated, detail-oriented, and possess excellent communication skills.

If you're driven by goals and ready to make a difference in the community, this full-time position could be your next step. We offer a competitive salary and various benefits including health insurance and training opportunities.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Ability to work in a fast-paced environment

Education

State insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in West Des Moines - IA

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Training & development
• Competitive salary
• Dental insurance

You May Be a Great Fit as a Multiline Representative at James Lunders - State Farm Agent

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location

West Des Moines, IA 50265

At James Lunders - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $50,000.00 - $100,000.00 per year