Multi-Line Representative - State Farm Agent Team Member

James Rollo - State Farm Agent; City of Binghamton (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

James Rollo - State Farm Agent in Binghamton, NY is seeking a Multiline Representative to join our community-focused team. You will communicate with customers to understand needs, provide product information across lines, and help build lasting relationships.

We value service, integrity, and growth. The role offers flexible scheduling, training, and opportunities for advancement within a supportive local agency.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Comfortable working in a fast-paced environment.
• Prior customer service, business support, or insurance exposure preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in community marketing to promote awareness.
• Maintain accurate records and ensure consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Adaptability in fast-paced env

Customer service experience

License readiness for state insurance

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

Our agency opened in August 2007 and is a team of five focused on delivering high-level service and financial guidance to our customers. Before becoming a State Farm agent, I served as a corporate vice president for a Fortune 500 company and helped build businesses from the ground up. I made the transition to agency ownership to create something of my own and better serve my community.

I hold a Bachelor’s degree in Business Administration and have earned professional designations including CLU and ChFC, along with a Wealth Management Certified Professional designation through State Farm. I also speak Spanish and Portuguese, which helps us connect with a broader range of customers.

We are deeply involved in the community, supporting youth sports, veterans through Honor Flight, trade school scholarships, and local initiatives like Meals on Wheels.

For our team, we offer a 401(k) with a 6% match, fully paid health, dental, and vision benefits, and a strong focus on work-life balance.

Our office culture is professional, growth-focused, and centered around helping customers build, protect, and distribute their wealth. We’re looking for sales-minded individuals who are driven, motivated, and passionate about helping others while building a successful career.

You May Be a Great Fit as a Multiline Representative at James Rollo - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

Binghamton, NY 13901

At James Rollo - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.