Multi-Line Representative - State Farm Agent Team Member

Stefanie Wooten - State Farm Agent; Town of Middletown (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Birthday celebrations

No cold calling - we are responding to

Job summary

Stefanie Wooten - State Farm Agent in Middletown, DE is seeking a Multiline Representative to respond to customer inquiries, develop relationships, and promote multiple product lines with a focus on service and trust.

The role supports a community-focused agency culture that values teamwork, growth, and ongoing development, with opportunities for advancement within the local State Farm network.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to thrive in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• P&C license in DE/MD/PA/NJ or willingness to obtain.
• L&H license preferred but not required.

Responsibilities

• Respond to customer emails and follow up.
• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Effective communication

Organizational skills

Fast-paced environment

Customer service experience

P&C license

L&H license

Job description

Benefits:

• Attend community-based events
• Birthday celebrations
• No cold calling - we are responding to customer inquiries
• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

You May Be a Great Fit as a Multiline Representative at Stefanie Wooten - State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

14 E. Main Street, Middletown, DE 19709

At the Wooten Agency, we’re here to help people protect what matters most. We are a seven-year-strong organization built on an inclusive culture where every voice is respected and every contribution matters. Our team works with discipline and intensity, holding high standards while leading with kindness, collaboration and mutual support. Beyond our daily operations, we are deeply committed to giving back - actively investing time, resources, and service into the communities that have supported our growth.

Working at our agency:

• We spend our mornings responding to customer emails and follow up accordingly.
• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• We require a P&C license in the states of DE, MD, PA, NJ (or willingness to obtain necessary license)
• L&H license is preferred but not requires at this time