Multi-Line Representative - State Farm Agent Team Member

Steven Martin - State Farm Agent; Waterford (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Steven Martin State Farm Insurance is seeking a Multiline Representative to assist customers with insurance products and service needs. You’ll communicate with clients, develop relationships, and support office operations while promoting awareness in the Waterford community.

Ideal candidates bring strong communication, organization, and a customer-service mindset, with a willingness to obtain state licenses and participate in marketing efforts to grow the office.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to thrive in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written & verbal communication

Organizational skills

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Benefits:

• 401(k) matching


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

You May Be a Great Fit as a Multiline Representative at Steven Martin State Farm Insurance if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.


• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.


• You’re a natural relationship-builder who earns trust quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently recommending solutions.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

423 High Street Waterford, PA 16441

At Steven Martin State Farm Insurance, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.