Multi-Line Representative - State Farm Agent Team Member

Mark Polenz Insurance Agcy Inc

Roseville (MI)

À distance

USD 36 000 - 52 000

Plein temps

Il y a 36 heures
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Avantages offerts par ce poste

Opportunity for advancement
Training & development
Bonus based on performance
Flexible schedule

Résumé du poste

Mark Polenz Insurance Agcy Inc in Michigan seeks a Multiline Representative to assist local clients with life, auto, and home insurance needs. You will listen to customers, explain options, and build trust with the community.

You’ll collaborate with team members to grow relationships, process documentation, and support marketing efforts while delivering a courteous, consistent customer experience. This role offers flexible work-from-home options and opportunities for advancement.

Qualifications

  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Able to thrive in a fast-paced environment.
  • Experience in customer service, business support, or insurance is preferred.

Responsabilités

  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.

Connaissances

Communication
Organization
Fast-paced work
Customer service exposure

Description du poste

Benefits:
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Flexible schedule
You May Be a Great Fit as a Multiline Representative at if:
  • You’re the person people call first when life goes sideways — calm, steady, and ready to help.
  • You genuinely care about your community and want to make a positive impact on the people around you.
  • You’re a natural relationship-builder who earns confidence quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently providing options.
  • You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 36509 , 48035

At , we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.

Flexible work from home options available.

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