Multi-Line Representative - State Farm Agent Team Member

Joe Ferrazza - State Farm Agent; Schaumburg (IL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Performance Bonus

Flexible Schedule

Advancement Opportunities

Paid Time Off

Training & Development

Competitive Salary

Job summary

Joe Ferrazza - State Farm Agent in Schaumburg, IL is seeking a customer-focused professional to join our growing agency team. You will communicate with customers to understand their needs, provide product information, and help develop relationships across multiple insurance products.

We value flexibility, training, and advancement, with paid time off, licensing reimbursement, and a Simple IRA. A positive, coachable attitude and strong communication skills are essential to succeed in a

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced work

Insurance licensing

Customer service

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in February 2026 and currently lead a growing team of five. I bring more than 25 years of insurance industry experience, along with a unique background in professional sports, including time working with the Chicago Bears and alongside Walter Payton. I'm a graduate of Marquette University, hold an MBA, and live in Chicago with my family and three children. Those experiences have shaped the competitive, team-first approach I bring to the agency today.

Giving back is important to us, and our agency supports local food banks, schools, toy drives, and other charitable initiatives throughout the community.

We offer paid time off, paid holidays, a Simple IRA, licensing reimbursement, team lunches, tiered commission opportunities, performance bonuses, and a strong commitment to work-life balance. Professional development is also a major focus, with weekly training and access to industry professionals who help our team continually sharpen their skills and grow their careers.

Our culture is family-first, supportive, and performance-driven. We work hard, set high expectations, and make a point to recognize and celebrate success. I'm looking for someone who is hardworking, positive, coachable, personable, and confident communicating with others. Bilingual candidates are a plus. As a newer agency, this is a unique opportunity to grow with us, take on additional responsibility, and help shape what our team becomes.

Location Address

Schaumburg, IL 60192

At Joe Ferrazza - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.