Multi-Line Representative - State Farm Agent Team Member

Tyna Carter; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Tyna Carter - State Farm Agent in Montgomery, AL is seeking a motivated individual to join our team as a customer service and office support specialist. You will communicate with customers, develop relationships, and support daily office operations to help clients protect what matters most.

We offer benefits such as health and vision insurance, Simple IRA, licensing reimbursement, paid time off, and opportunities for advancement. The role emphasizes integrity, teamwork, and community involvement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment

Customer service experience

Insurance licensing

Job description

Responsive recruiter

Benefits

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Bonus based on performance


• Competitive salary


• Dental insurance


• Flexible schedule

About Our Agency

I opened my agency in 2011 and currently lead a team of three. Before becoming an agent with State Farm, I worked in banking, which helped build my passion for customer service, relationship‑building, and helping people make informed financial decisions.

Community involvement is a huge part of who we are as an agency. I stay active with the Montgomery Area Chamber of Commerce and volunteer through my local church. Our office regularly participates in food drives, turkey giveaways, feeding the homeless, and other community events because giving back is something we genuinely value.

Our agency offers medical, dental, and vision insurance, a Simple IRA plan, licensing reimbursement, professional development opportunities, team-building events, and a strong focus on work‑life balance. We believe in creating an environment where team members feel supported and appreciated.

Our office culture is close-knit, family‑oriented, and built around teamwork and integrity. I’m looking for someone who truly wants to be part of the team and is passionate about providing customer‑focused service. The ideal candidate is ethical, team‑oriented, and genuinely cares about helping others. If you’re looking for a supportive environment where relationships and community matter, this could be a great fit for you.

Location Address

Montgomery, AL 36116

At Tyna Carter - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow‑up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast‑paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.

Compensation $45,000.00 - $65,000.00 per year