Multi-Line Representative - State Farm Agent Team Member

Charles Giordano - State Farm Agent; Germantown (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Charles Giordano - State Farm Agent in Germantown, TN seeks a dedicated team member to enhance customer relations and office operations. You'll communicate with clients, assist in business support tasks, and contribute to marketing efforts.

The right candidate will have excellent communication skills, a detail-oriented mindset, and a willingness to obtain necessary state insurance licenses. Join us to make a meaningful impact in a team-oriented environment focused on community service.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Strong organizational abilities with attention to detail.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Market awareness efforts within the community.
• Maintain accurate records for customer experience consistency.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Fast-paced environment adaptability

Education

State insurance licenses

Customer service experience

Job description

Benefits

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Profit sharing


• Training & development

About our Agency

With over 43 years as a State Farm agent, I’ve built a stable, experienced agency focused on consistency, service, and long-term success. Our team of three works closely together to support our customers and keep the office running efficiently.

For our team, we offer a strong focus on work-life balance, PTO and paid holidays, training and development, and profit-sharing bonus opportunities.

Our office culture is straightforward, team-oriented, and results-driven. We’re looking for a true go-getter, someone who is goal-oriented, dependable, and willing to step in and get the job done. The ideal candidate is a team player who takes initiative and is committed to contributing wherever needed to help the team succeed.

Location Address

Germantown, TN 38138

At Charles Giordano - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.