Multi-Line Representative - State Farm Agent Team Member

Jennifer Smigal - State Farm Agent; Laurel (MD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Licensing covered

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jennifer Smigal - State Farm Agent in Laurel, MD is seeking a friendly, outgoing team member to join a growing office.

Responsibilities include understanding client needs, building relationships across product lines, supporting daily operations, and contributing to community marketing. Licensing is required or obtainable; PTO, 401(k), and development opportunities are provided.

This role emphasizes teamwork, excellent communication, and a commitment to serving customers in the Laurel area.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Adaptability

Customer service

Licensing requirement

Job description

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2001 and currently lead a team of five. Before becoming an agent, I spent six years working as a Claims Representative, which gave me valuable insight into helping customers through important moments in their lives.

I graduated Cum Laude from Towson University in 1994 with a Bachelor of Science degree. I’m a lifelong Maryland resident and proud mother of two daughters. Service and commitment are values that strongly influence both my personal and professional life. I’m passionate about giving back to the community and support organizations such as Toys for Tots and local food banks.

Our agency offers PTO, 401(k), licensing paid up front, work-life balance, personal development opportunities, StrengthsFinder coaching, and team-building events. We believe in helping our team members grow both personally and professionally.

Our office culture is supportive, team-oriented, and relationship-focused. I’m looking for someone who is outgoing, friendly, and enjoys creating a positive customer experience. If you’re someone who values teamwork, enjoys connecting with people, and wants to grow in a positive and encouraging environment, this could be a great fit for you.

Location Address:

Laurel, MD 20707

At Jennifer Smigal - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.