Account Representative - State Farm Agent Team Member

Jennifer Smigal - State Farm Agent; Laurel (MD); Vor Ort; USD 37.000 - 60.000; Vollzeit

Benefits dieser Stelle

Licensing paid

401(k)

Performance bonus

Competitive pay

Flexible schedule

Advancement

Paid time off

Training and development

Zusammenfassung

Jennifer Smigal - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Laurel, MD. You will grow the agency by building relationships and communicating product options, policy applications, and renewals.

The role emphasizes a friendly, outgoing demeanor and a commitment to exceptional service. Ideal candidates bring strong communication, multitasking, and customer service or sales experience.

Qualifikationen

• Experience in customer service or sales preferred.
• Detail-oriented and able to multitask.
• Communication and interpersonal skills.

Aufgaben

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication & interpersonal skills

Multitasking

Customer service or sales experience

Jobbeschreibung

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2001 and currently lead a team of five. Before becoming an agent, I spent six years working as a Claims Representative, which gave me valuable insight into helping customers through important moments in their lives.

I graduated Cum Laude from Towson University in 1994 with a Bachelor of Science degree. I’m a lifelong Maryland resident and proud mother of two daughters. Service and commitment are values that strongly influence both my personal and professional life. I’m passionate about giving back to the community and support organizations such as Toys for Tots and local food banks.

Our agency offers PTO, 401(k), licensing paid up front, work-life balance, personal development opportunities, StrengthsFinder coaching, and team-building events. We believe in helping our team members grow both personally and professionally.

Our office culture is supportive, team-oriented, and relationship-focused. I’m looking for someone who is outgoing, friendly, and enjoys creating a positive customer experience. If you’re someone who values teamwork, enjoys connecting with people, and wants to grow in a positive and encouraging environment, this could be a great fit for you.

Role description

As Account Representative - State Farm Agent Team Member for Jennifer Smigal - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.