Multi-Line Representative - State Farm Agent Team Member

Robert Shimabuku - State Farm Agent; Honolulu (HI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA with 2% match

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Casual Fridays

Job summary

Robert Shimabuku - State Farm Agent in Keaau, Hawaii is seeking team members who excel in customer service and relationship building. The role focuses on helping clients protect what matters most through personalized plans and proactive service.

You will join a seven-person team in a casual, family-oriented environment with opportunities for advancement, flexible scheduling, and a robust benefits package including health, dental, vision, and a Simple IRA with company match.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

I opened my agency in 2011 after working as a mortgage banker, bringing a strong background in financial guidance and relationship-building into agency ownership. I attended the University of Hawaii, played college baseball, and today I'm married with five children. Faith, family, and finances are core values in both my life and the way our agency operates. Outside the office, I enjoy martial arts and staying active. Our team includes seven members who work closely together and genuinely enjoy the environment we've built. We offer Casual Fridays, PTO, a Simple IRA plan with 2% match, and 100% employer-paid medical, dental, and vision benefits. Our culture is laid-back, fun, and family-oriented - a place where people get along, support one another, and do meaningful work. We're looking for team members with a strong attitude, solid work ethic, and a coachable mindset who want to grow in a positive, balanced environment.

Location

Keaau, HI 96749At Robert Shimabuku - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.