Multi-Line Representative - State Farm Agent Team Member

Robert Shimabuku - State Farm Agent; Keaau (HI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA with 2% match

100% employer-paid medical, dental, and vision benefits

Casual Fridays

Paid time off

Job summary

Robert Shimabuku - State Farm Agent in Keaau, HI is seeking a dedicated team member to communicate with customers and assist them across various product lines. The role includes supporting daily office operations, maintaining records, and participating in community marketing efforts.

The ideal candidate should have strong communication and organizational skills and preferably experience in customer service. Join a fun, family-oriented team that values growth and meaningful work.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Experience in customer service or business support is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service or insurance

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:

I opened my agency in 2011 after working as a mortgage banker, bringing a strong background in financial guidance and relationship-building into agency ownership. I attended the University of Hawaii, played college baseball, and today I’m married with five children. Faith, family, and finances are core values in both my life and the way our agency operates. Outside the office, I enjoy martial arts and staying active.

Our team includes seven members who work closely together and genuinely enjoy the environment we’ve built. We offer Casual Fridays, PTO, a Simple IRA plan with 2% match, and 100% employer-paid medical, dental, and vision benefits. Our culture is laid-back, fun, and family-oriented — a place where people get along, support one another, and do meaningful work. We’re looking for team members with a strong attitude, solid work ethic, and a coachable mindset who want to grow in a positive, balanced environment.

Location Address:

Keaau, HI 96749

At Robert Shimabuku - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.