Multi-Line Representative - State Farm Agent Team Member

Shawna Holley - State Farm Agent; Gardendale (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shawna Holley - State Farm in Gardendale, AL is seeking a Multiline Representative to serve the community by understanding client needs, providing product information, and building lasting relationships across multiple lines of insurance. The role supports office operations, marketing efforts, and strives to maintain a high quality customer experience.

Licensed insurance professionals or those pursuing licenses are encouraged to apply, with opportunities for advancement and a competitive

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses, or already hold them

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives

Skills

Effective written and verbal comms

Strong organizational skills

Fast-paced environment

Customer service background

Insurance licensing ability

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

You May Be a Great Fit as a Multiline Representative at Shawna Holley, State Farm, if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

1607 Decatur Hwy, Gardendale AL 35071

At Shawna Holley, State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses, or already hold them