Multi-Line Representative - State Farm Agent Team Member

Diana Lockmiller - State Farm Agent; Madison (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Diana Lockmiller State Farm is seeking a Multiline Representative to assist customers with policy options, explain coverage, and build lasting relationships in Madison, AL. You’ll help families protect what matters most while delivering friendly, reliable service and accurate documentation.

Responsibilities include identifying needs, maintaining records, supporting marketing efforts, and coordinating with team members to achieve office goals. Prior licensing is preferred; training is provided.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced work

Customer service experience

Job description

Benefits

• Health insurance


• Paid time off


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts

You May Be a Great Fit as a Multiline Representative at Diana Lockmiller State Farm if:

• You are driven and want to be successful!


• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 1662 Slaughter Road Madison, AL 35758

At Diana Lockmiller State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.