Multi-Line Representative - State Farm Agent Team Member

Erika Wallace; Gainesville (GA); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Company parties

Competitive salary

Flexible schedule

Job summary

A local insurance agency in Gainesville seeks a Multi-Line Representative to enhance customer relationships and support office operations. Ideal candidates possess strong communication skills, attention to detail, and a background in customer service or insurance. This full-time role offers a competitive salary of $32,000 - $75,000 and benefits like flexible scheduling and 401(k) matching. Join a committed team helping the community daily.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Attention to detail is essential.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers.
• Support daily office operations like documentation and scheduling.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Customer service experience

Ability to work in a fast-paced environment

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Gainesville - GA

Benefits

• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Company parties
• Competitive salary
• Flexible schedule

Who We Are Looking For

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 6730 Browns Bridge Rd STE 300, Gainesville, GA 30506

At Erika Wallace State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $32,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none