Multi-Line Representative - State Farm Agent Team Member

LaTasha Johnson - State Farm Agent; Fort Wayne (IN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Free food & snacks

Job summary

LaTasha T. Johnson Ins and Fin Svcs is seeking a Multiline Representative to assist customers, build community relationships, and support daily office operations in Fort Wayne, Indiana.

You will respond to inquiries, provide product information, and help grow a multi-line customer base with a focus on service excellence. The role emphasizes clear communication, organization, and a friendly, proactive approach to meet client needs and promote awareness in the local community.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Insurance license eligibility

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule
• Free food & snacks

You May Be a Great Fit as a Multiline Representative at LaTasha T. Johnson Ins and Fin Svcs if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 7231 W. Jefferson Blvd. Fort Wayne IN 46804

At LaTasha T. Johnson Ins and Fin Svcs, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.