Multi-Line Representative - State Farm Agent Team Member

Gary Albert - State Farm Agent; Virginia; On-site; USD 42,000 - 64,000; Full time

Job summary

Gary Albert - State Farm Agent is seeking a Multiline Representative to help local clients with insurance and financial needs. You will listen to customer concerns, explain available products, and build lasting relationships to protect families and assets.

You will collaborate with teammates, support office operations, and participate in community marketing efforts to grow the agency while providing trusted guidance and exceptional service.

Qualifications

• Effective written and verbal communication.
• Strong organizational skills and attention to detail.
• Must be able to obtain state insurance licenses.
• Experience in customer service or office support preferred.

Responsibilities

• Understand customer needs and provide product information.
• Develop relationships with new and existing customers across products.
• Support daily office operations, including documentation and scheduling.
• Assist in marketing efforts to promote community awareness.
• Maintain accurate records and ensure consistent customer experience.
• Collaborate with teammates to meet office goals.

Skills

Customer service

Relationship-building

Communication

Organization

Insurance knowledge

Job description

Job Description

You May Be a Great Fit as a Multiline Representative at {{ account.name }} if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Location Address: {{ job.street }} {{ job.city }}, {{ job.state }} {{ job.zip }}

At {{ account.name }}, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.