Multi-Line Representative - State Farm Agent Team Member

Ryan Bush - State Farm Agent; Town of Canandaigua (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

401(k) Matching

Monthly Commission

Bonus based on performance

Health, Dental, and Vision insurance

Opportunity for advancement

Paid time off

Training & development

Team outings

Job summary

Ryan Bush State Farm is seeking a Multiline Representative to help customers find the right coverage and solutions. You will build relationships with community members and guide them through product options with a calm, service-first approach.

Ideal candidates are strong communicators who stay organized in a fast-paced office, support daily operations, and contribute to marketing and community outreach while pursuing licensure if needed.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Problem-solving, multitasking, and time-management skills.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Multitasking

Problem-solving

Time management

Insurance knowledge

Customer service

Job description

You May Be a Great Fit as a Multiline Representative at Ryan Bush State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Benefits

• Competitive salary
• 401(k) Matching
• Monthly Commission
• Bonus based on performance
• Health, Dental, and Vision insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Team outings

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Exceptional at problem-solving, detail-oriented, able to multitask, organization skills, and time-management skills.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.