Multi-Line Representative - State Farm Agent Team Member

Shoua Lee State Farm Insurance and Financial Services Inc.; Folsom (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Shoua Lee - State Farm Agent in Folsom, CA is seeking a Multi-Line Representative to join a local team. Full-time position offering hourly compensation and opportunities to grow with a community-focused agency.

The role involves helping customers, managing relationships across product lines, supporting office operations, and participating in local marketing. Prior insurance exposure and license eligibility are preferred, with a path to professional development.

Qualifications

• Proven written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Experience in customer service or sales in insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

License eligibility

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Folsom, CA

Location Address: Folsom, CA 95630

Compensación: $25.00 - $30.00 per hour

At Shoua Lee - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Shoua Lee - State Farm Agent if

• You're the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You're a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.